University Crossing is a mixed-use, four-story building with 48 apartments and commercial space on the ground floor. Located in the popular and vibrant near-west side of Madison, you’re minutes from downtown, Hilldale Mall, fantastic restaurants, the bike path, great shopping, grocery stores, UW Hospital & Clinics, VA Hospital and University Research Park. Metro Transit and a Trek BCycle station are located right outside your front door.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.