Elevate your standard of luxury living in East Madison! Nestled in The American Center Business Park, Elevate Apartments offers pet-friendly 1 & 2-bedroom homes with 9–11ft ceilings, quartz countertops, Samsung stainless-steel appliances, and private balconies.
Enjoy resort-inspired living minutes from American Family Insurance, UW Health East Madison Hospital, Prairie Lakes, and MSN Airport. Unwind in our sparkling pool courtyard, 24/7 fitness center with FitnessOnDemand™, activity yard with fire pits, or Fresh Paws Pet Spa. Premium perks include heated indoor parking with EV chargers, a full business center, and Green Globes certification—just quick drive from UW-Madison and Downtown.
Your dream home awaits on American Pkwy. Tour today!
We Love it here at Elevate! The application process was so easy with the communication and help of the office!!
BK
Boss Kingdom
Aug 6, 2026
5.0
I love the amenities here and the ladies were so kind and helpful!
AA
Ali Allison
Aug 6, 2026
5.0
The office staff was great!!
DD
DRL
Aug 6, 2026
5.0
So far so good! Moved my son in 4 days ago and Evonna was EXTREMELY helpful assisting this momma move her 6'7" baby boy to a new place. I had not applied for an apartment in 35 yrs so she helped make it seamless! Great apartment - top notch furnishings - great place to be!
YV
yayiee victor
Jul 14, 2026
1.0
I’m extremely disappointed with the ongoing lack of communication and poor management at this property. I’ve now lived here for over seven months without a screen door, which means I haven’t been able to use my own porch since the day I moved in. It’s frustrating and honestly disheartening that something so basic has been ignored for this long.
When I first moved in, everything seemed fine. But the moment I started submitting work orders, the problems began. My first request was for an outlet with no power. The second was a bathroom heater that didn’t work. The third was the missing screen door. After two weeks of follow‑ups, maintenance finally addressed the bathroom issues, and I appreciated that. But the screen door was once again forgotten.
Then the drain system under my kitchen sink started leaking. I ended up fixing it myself because I knew if I waited, it would be ignored just like the screen door. It’s now been seven months—going on eight—and I still don’t have the screen door I was promised at move‑in.
Today, July 14, maintenance entered my unit without notice, claiming they sent a mass email. I never received anything. A simple phone call would have made a huge difference, especially because I have rescue dogs that need to be secured before anyone enters. Instead, I was met with sarcasm and disrespect, as if I was asking them to personally call every tenant when I was clearly talking about myself.
I was in my bedroom, in boxers, completely unaware anyone was coming in, while they stood in my kitchen like it was normal. I repeatedly asked them to leave so I could handle my dogs safely. The situation escalated because I was upset and felt completely disrespected. At the end of the day, I received no letter, no call, no warning about the entry.
The office was closed, so I had no one to contact except maintenance. This entire experience has left me feeling unheard, disregarded, and honestly guilty for ever assuming things would be handled professionally.
After months of patience, repeated follow‑ups, and even fixing issues myself, I’m left feeling like my concerns don’t matter to management. I shouldn’t have to fight this hard for basic communication, respect, and the completion of simple work orders. I genuinely regret trusting that things would improve, and I hope this review encourages the property to take accountability and treat tenants with the professionalism we deserve.
Frequently Asked Questions About Elevate Apartments
What types of apartments does Elevate Apartments offer?
Elevate Apartments offers luxury one- and two-bedroom apartment homes with open floor plans and soaring ceilings.
What amenities are available at Elevate Apartments?
Amenities include designer kitchens with modern appliances, individual patios and balconies, a pool, activity courtyards, fitness center, business center, onsite parking, elevator, onsite maintenance, and in-unit washer and dryer.
Are pets allowed at Elevate Apartments?
Yes, Elevate Apartments welcomes both dogs and other pets.
What are the office hours for Elevate Apartments?
The office is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.
How can I schedule a tour for an apartment at Elevate Apartments?
You can schedule a tour by visiting https://www.elevateapartmentsmadison.com/scheduletour.
Where is Elevate Apartments located?
Elevate Apartments is located at 5022 American Parkway, Madison, WI 53718, USA, minutes from downtown Madison on the East side.
Is there nearby access to coffee shops from Elevate Apartments?
Yes, Caribou Coffee is located nearby, providing a convenient spot for coffee and snacks before or after visiting Elevate Apartments.
Are there dining options near Elevate Apartments?
Yes, nearby dining options include Milio’s Sandwiches, Erin’s Snug Irish Pub and Restaurant, and Kutty Leaf South Indian Kitchen, offering a variety of cuisines close to home.
What childcare or educational facilities are near Elevate Apartments?
Nearby educational and childcare facilities include Sotthea Phoeurng school, Bright Horizons at the American Center preschool, and Amcenter Drive KinderCare.
Is there convenient access to financial services near Elevate Apartments?
Yes, nearby financial services include Summit Credit Union, Wind River Payments, and the mortgage broker Fairway Ignite.
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