ROCK property management was founded and is lead by Josh and Kayla Gierach. It was born on January 2nd, 2014 and now serves Madison’s west side and Verona. Josh and Kayla have a strong desire to make a real difference in the community by providing a safe, clean, well maintained, and peaceful home with huge value for their residents while at the same time providing a consistent return on investment for the owners.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.