Tustin Apartment Homes

Reviews

• SH

  Sonja Harris

  Aug 27, 2022
  1.0
  I applied for these apartments and suddenly got a call from the man in the office saying that there was an issue with my background check, and they wouldn’t even be running my application. I asked why, because my background check is clear. No tickets, no criminal record, nothing. And they told me they can’t disclose what the problem with my background check was. They sent me back the same money orders that I already signed over to them, and now I can’t do anything with them. Stay away. They will deny you housing and not tell you why. Thanks for wasting hardworking peoples’ time.
• ND

  Nicki Darden

  Apr 2, 2019
  4.0
  I lived there 3 years. It ! The Good: The staff was always kind, and friendly to me, and my room-mate. Travis (maintenance) worked really hard to make sure to be available if you had any issues with stuff in the apartment. Christina (I think, she's blonde and is int here during the week), and the others in the office where always nice and friendly. I think the whole crew did a great job of trying to keep the place inviting, and homey. Lawns were always mowed, they keep the sidewalks clean, and made sure people didn't leave trash everywhere. Having a dishwasher, washer, and dryer inside the apartment were so nice! I loved the closet space. Garbage service, water, and electric were well priced for us. The dumpster was nice because it was right there and easy to take trash out. Businesses are so close and you can walk anywhere! It really is nice little place to live. They take dogs of all shapes and sizes so that was a huge draw for me and my dog! The Bad (the reason for 4 stars instead of 5): The walls are a bit thin, and the parking can get intense towards the "A" building since the lot isn't as big on that end. The gate (like all things used frequently) broke a few times, but it was never a big issue to get out. Yeah, people should pick up after their dogs. It's pretty bad some days, but I always walked my dog around town, so we didn't have to deal with it too often. There are a lot of children everywhere riding bikes into the street, and running into the street. Parents here are pretty lazy and do not monitor their kids so they get out of hand fast, but the office staff tries to make sure parents are notified if there are complaints. All in all I had a great 3 years here. I only left because I bought a house. So, let me inform you about my move out process. It was great! I moved out in March, and Travis did our move out inspection. The office staff were informative and even gave me a check list of things they look for at move out to help me! I followed that list to a "T". When I moved out I got most of my deposit back (sans carpet cleaning fee $75). It was a really smooth move out. They made it easy for me. Tustin is a great place to live. They are cordial, informative, and helpful. I read a lot of complaints and that's why I wanted to make this review was as informative as I could. I'm certain these people who've had "a terrible experience" and say that this place "awful" or "the worst" are usually the people who trash a place, never clean, and are entitled people who think there are no consequences for their actions. Don't listen to them. This place is cool, and I loved it there. Thanks for the sticking out the review!
• JS

  Joshua Stephens

  May 27, 2018
  1.0
  Manager is a piece of work, homeless get in the trash compactor, lord help you if your rent is a day late, and parking is damn close to being like seattle.

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