Chateau Woods

Reviews

• GB

  Griffin Bashaw

  6 days ago
  1.0
  As a very easy going person, I am not one to write reviews on companies or businesses. As the person who rented their only remodeled unit, I can tell you that this place is a cash grab. They will try to leach as much money as possible from you. They gave us a nice deal in year 1, but then left a letter on our door saying that rent would increase by $300/month, after we were already paying $3,350/month for base rent. Mind you, this doesn’t include the $75/month parking (per spot) and other slop they add. Their justification for this price increase was “moving can be expensive”. After we moved out, they hit us with a $250 cleaning fee (after we cleaned the unit), and $500 for paint (when we only put a couple of nail holes in the apartment). Do not rent from here unless you want to continue giving private equity companies money and continue being leached out of living comfortably. The staff was fine, the unit was fine, the location was fine, but other than that, stay as far away as possible. There are many better options in the Woodinville area. Best of luck and stay at least a mile away from this area. Also, the ceilings are thin so if you rent a unit not on the 4th floor, good luck. Neighbors also steal packages from others if they’re left in the open. Cheers though, spend garbage money on this place and get what you pay for!
• RR

  Renee

  Jul 7, 2026
  5.0
  I've been living in this community for the past 4 years- 3 years in one 2-bedroom, 2-bath apartment and the last year in another and I've had a wonderful experience throughout. The management and maintenance teams have always been responsive and supportive. Whether it was repair requests, parking concerns, or noise complaints, everything was handled promptly and professionally. One thing I really appreciate is how fair and transparent they are (related to charges- utilities or parking or storage). When I moved out of both apartments, I received my full security deposit back without any issues. Overall, this has been a great place to live. It's a well-managed and secured community, and I highly recommend it to anyone looking for a comfortable and reliable place to call home.
• HM

  hi Mary

  Jun 24, 2026
  1.0
  I’m really disappointed with this apartment complex. We finally moved out, and honestly, I’m relieved. At first, everything looked great. We toured the property in May and were excited to move in. The apartment we originally wanted became unavailable right before we signed the lease, and we were offered a different unit. We agreed because we were told there would be very limited availability and our move-in date was approaching. Before moving in, we raised several concerns. The apartment had a strong food odor, the walls looked worn and needed fresh paint, and we were promised that the unit would be thoroughly cleaned. Unfortunately, none of those issues were addressed. We were repeatedly assured that the apartment had been painted and cleaned, but when we arrived on move-in day, it was obvious that nothing had changed. The smell was still there, the apartment was dirty, and the walls had not been repainted. Since we had already signed the lease and had no other options, we cleaned the apartment ourselves and tried our best to make it livable. For a while, we enjoyed the convenient location, but that didn’t last long. Management seemed very focused on enforcing minor rules. During our move, we temporarily placed some items on the balcony and were immediately told that it violated policy. However, when we reported serious issues, such as loud music late at night on weekdays, very little was done. It took us months to figure out where the noise was coming from. We tried speaking with neighbors ourselves, but that didn’t help. Whenever we needed assistance, it was difficult to find management available in the office. When we finally discussed the noise issue, we felt our concerns were dismissed rather than taken seriously. To make matters more frustrating, we later received noise complaints ourselves, despite both of us working full-time and spending very little time at home. One neighbor claimed we were blasting music, even though we didn’t even own a TV at the time. The accusations made no sense, and management never seemed interested in investigating the situation fairly. We also experienced problems with rent payments and autopay. I would strongly recommend monitoring your payments carefully, as we encountered unexpected fees and payment issues. Overall, our concerns were rarely addressed, communication was poor, and the experience was frustrating from beginning to end. While the location may seem convenient, in our experience it was not worth the stress. I’m very happy to have moved out and would not recommend this apartment complex. One of the most frustrating parts of our experience was dealing with Lorenzo. Throughout our tenancy, it was often difficult to find him in the office when we needed assistance. When we brought up concerns about the condition of the apartment before move-in, the ongoing noise issues, and other problems, we felt that our concerns were dismissed rather than addressed. Communication was poor, and many of the issues we reported remained unresolved. Unfortunately, this left us feeling unsupported as residents and contributed significantly to our negative experience at the property.
• JL

  J L

  Jun 19, 2026
  1.0
  Would not recommend living here. I should have listened to the reviews, but I was focused on the location, spa/fitness center. We were being overcharged and had to review every monthly bill very closely. Communication from the billing department was nonexistent, and mistakes were never acknowledged. The worst part was after we moved out. We paid for professional cleaners, sent the receipt, and were told it would be taken care of. The next thing we knew, we had been sent to collections and didn't find out until our credit was impacted. I would definitely recommend renting elsewhere. I’ve rented several apartments over the years and have never had an experience like this.
• HH

  Heather

  Apr 3, 2026
  1.0
  BEWARE. Chateau Woods may look nice and appealing but if you rent here you will be met with rude office staff, hot water consistently out to the whole building, AND elevators that don’t work. When I moved in Lorenzo took my cashiers check and provided me entry to my new unit. Then he shredded my cashiers check and tried to blame it on me! He never took responsibility for losing the check. They also don’t follow the law when it comes to providing residents lease renewal increases. I challenged Lorenzo on this and was blamed for not receiving the notice. When speaking to other residents I found out it wasn’t just happening to me. I moved out two months ago and am still waiting for my security deposit to be returned. Again not following the law. BEWARE