DB
Daniel Bennett
Aug 5, 2026
At approximately 1:30 a.m. on August 5, 2026, I returned home from work and drove through the entire parking area serving the hill and Building 21 four separate times. Every legal space was occupied. There was also no available street parking below the complex. I was exhausted, trying to get home, and genuinely had nowhere lawful to leave my vehicle.
The parking problem was frustrating enough. Management’s response made it considerably worse.
When I raised the issue, management accused me of lying. That crossed a line. I know how many times I drove through the property, and I know there was nowhere available to park. Rather than checking the parking areas, reviewing surveillance footage, identifying the legal space they supposedly believed I had overlooked, or explaining what residents are expected to do when the property reaches full capacity, they attacked my credibility.
I then tried to address the problem in person. The conversation was completely unprofessional. Management avoided responsibility, repeatedly brought up unrelated situations that had nothing to do with me, redirected the discussion away from the actual complaint, and refused to answer the only question that mattered: Where is a resident supposed to park when every legal space in the complex and every available street space below it are occupied?
I understand that residents cannot park in marked red zones. Management kept repeating that obvious point while refusing to acknowledge the reason the situation occurred. Rules do not create additional parking spaces. Blaming a resident does not solve a capacity problem. Bringing up irrelevant incidents involving other people does not answer what happened to me.
Because management chose accusation and deflection instead of professionalism, I have now formally documented and escalated this matter to Chambers Creek Estates, CTL Management, The Randall Group, University Place Public Safety, University Place Code Enforcement, Planning and Development Services, the University Place City Clerk, City Manager Steve Sugg, Mayor Stan Flemming, Assistant City Manager Eric Faison, Mayor Pro Tem Denise McCluskey, Councilmembers Javier Figueroa, Frank Boykin, Edward Wood and Melanie Grassi, West Pierce Fire & Rescue, State Senator T’Wina Nobles, Representative Dan Bronoske and Representative Mari Leavitt.
I have also submitted a formal public-records request for the property’s approved site plans, parking calculations, space allocations, occupancy records, fire-access plans, parking complaints and related enforcement records. I am no longer accepting management’s unsupported claim that I must have overlooked some imaginary parking space.
Parking has become a recurring concern at this property, and it has now reached the point where residents can return home and find no lawful place to park. That creates a legitimate safety and emergency-access concern. Management should be investigating the number of permits issued, unauthorized vehicles, guest parking, long-term stored vehicles, the number of usable spaces and whether the property has exceeded its practical parking capacity.
I would have preferred to resolve this directly and professionally. Instead, I was called a liar, subjected to irrelevant deflection and given no meaningful answer.
Prospective residents should ask management in writing how many vehicles are authorized to park here, how many usable spaces actually exist and exactly where residents are directed to park when the property reaches full capacity.
I will update this review if management takes responsibility, conducts a legitimate investigation, provides a lawful overnight parking procedure and corrects the accusation that I was dishonest. As of now, its response has been dismissive, evasive and profoundly unprofessional.