Tower 801

Reviews

• KS

  Kanisha Shah

  Sep 30, 2026
  1.0
  DO NOT MOVE IN!!! I moved in around August 9, and almost every appliance was broken when I got the keys: the microwave, dishwasher, washer, and dryer. All of them were very old. The apartment also hadn't been cleaned properly, and I had to go to the leasing office and complain before anything was done about it. It's now September 30, a month and a half later, and my dryer and dishwasher still don't work. Every time I submit a maintenance request, no one shows up. I end up walking down to the leasing office and asking them to send someone, which defeats the purpose of having a request system. When maintenance finally came to look at my dishwasher, he spent most of the visit explaining what a dishwasher is and asking if I had ever used one. It was extremely condescending, and I just wanted it fixed. They recently "fixed" my dryer by replacing it with a used old dryer from another unit. It was dirty and disgusting when it arrived, and no one cleaned it first. Not sure if that works either. I've lived in Seattle for 7 years, and this is absolutely the worst rental experience I've had. Between the broken appliances, the unclean unit, the slow maintenance, and the lack of respect for tenants, I would not recommend signing a lease here.
• EJ

  Ellecia Johnson

  Sep 15, 2026
  5.0
  I had a really positive experience with Tower 801. The team was professional, respectful, and clear with all the information I needed. I’ve been searching for a new place to live, and they made the process feel smooth and welcoming. The customer service was excellent, and I felt genuinely valued throughout the experience.
• GF

  Gabriela Flores

  Sep 9, 2026
  1.0
  Never got an email until minute of for appointment, super rude woman came out and said we didn’t follow instructions after we told her we can in through the side enterance. (Sign says use pine street enterance for leasing office) we got here on time but we were trying to figure out what to do (no instructions were given) & she said since we arrived late then we will have to rebook but now nothing os available for 2 hours from now. Super rude lady, didn’t come out of her office to even help after we knocked. If you’re coming from far don’t waste your time with this place
• PL

  Pierre-Yves Leva

  Sep 7, 2026
  1.0
  I had a tour booked and confirmed. As I was trying to open the front door, I received a notification saying my slot was given to someone else and I have to reschedule so I just had to leave without viewing.
• JG

  jr gee

  Aug 21, 2026
  5.0
  Bernie has been doing an excellent job with our maintenance request, he’s super friendly and efficient on the job