Self-Guided Tours by Appointment Only! With various floor plans to choose from, including 1-, 2- and 3-bedroom apartment homes, Castle Creek in Newcastle offers the perfect home for every lifestyle. Each residence features a full-size washer and dryer, a fully equipped kitchen, and exterior storage. Our community also has plenty of onsite amenities for residents, including a year-round indoor pool, spa, playground, basketball courts, fitness center, and an enclosed dog park.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.