IG
Ilnar Gainullin
Apr 25, 2026
I had a very disappointing experience with Woodlake Apartments.
After move-out, we were told the balance would be recalculated once new tenants moved into the unit. To the best of my knowledge, the apartment was re-rented in September 2025, but no corrected ledger or updated balance was ever provided.
Instead, a very large balance was sent to collections and reported on my credit report without a clear recalculation or proper explanation. I repeatedly asked management for documents, clarification, and an updated accounting, but received little to no response.
If management believes charges are valid, they should provide a clear written breakdown, the re-rental date, and a corrected ledger. Ignoring former tenants and sending disputed amounts to collections is unacceptable.
I would strongly advise future tenants to keep copies of all documents and communications.
Update:
After this review, Woodlake finally reviewed the account and reduced the balance from about $34,000 to about $1,090. This shows that the original amount sent to collections had not been properly recalculated.
The problem is that I disputed the incorrect balance multiple times before, but the same incorrect amount continued to be reported. Management did not provide a corrected ledger or clear accounting until after I posted this public review.
I was not refusing to pay a valid corrected balance. I was asking for the amount to be recalculated after the unit was re-rented and for a proper breakdown to be provided.
This collection has been reporting on my Experian credit report since September 2025 and is still affecting my credit. Because of the delay, lack of communication, and reporting of an inaccurate balance, my credit report has been damaged for months, including my ability to get normal financing or auto financing.
I am asking Woodlake and the collection agency to correct this fully, including removal of the collection account from all credit bureaus, not just updating the balance.