The Preserve at Forbes Creek

Reviews

• KB

  Kim Braddock

  May 7, 2026
  2.0
  Small dingy apartments. Every appliance I had stopped working at some point throughout my time there. Did not have hot water for 2 weeks. Management is poorly organized and the move in was atrociously handled. Never had a move in inspection because of how bad the move in experience was and how unprepared staff was. Told me I couldn’t move in on the day my lease started because the office was not open until 1300. Was charged nearly $400 additionally to my deposit on move out and $230 were for undisclosed utilities. Don’t move here unless in dire need for a spot.
• JH

  Jian He

  Apr 24, 2026
  1.0
  The living experience is ok, but regarding referral bonus they do very badly. I referred my friend, but they forgot to deposit the bonus when I stay there. After moving out, I checked and found the issue, they spend 4 months to go back and forth, and refuse to honor just because "I am not a resident now". Actually I should ask for a compensation for the bonus + 9 months interest + penalty. Now I only ask them to pay what they should have done 9 month ago, but they refuse. I spent lots of effort on this but do not get a resolution. I will complain to BBB, and maybe go with small claims court. As a merchant, you should perform your job well, not rely on customer to monitor. Now that customer monitored and found your mistake, as a merchant, you should address it well. I already contacted you, but you refused to resolve this issue.
• JR

  Jake Rogers

  Apr 18, 2026
  5.0
  Had some maintenance problems, got Dustin, guy was super nice, had some nice conversation. Dustin was Very professional, efficient and respectful. Got all the problems fixed in A timely manner, my vote is give that brother a raise! Also overall this community is very nice.
• VF

  Vivienne Ferguson

  Apr 14, 2026
  1.0
  Let’s start with the fact that I toured a unit, placed a holding deposit on the unit. Signed the lease, and then when we showed up to move in, the keys we got didn’t work since someone else was living there! So we had to choose a new unit on the day of move-in. Our apartment is riddled with black mold and ants everywhere. Don’t get me started on the drug usage on the property (used needles and dime bags) and seeing several drug deals happening on the property along with several arrests happen outside my window. LITERAL NIGHTMARE!! After several attempts to get certain things handle ex: Black mold, and the ant infestation- Led to a lot of broken promises Buy maintenance and management that these things were going to be fixed, but never were. After several expensive visits to the doctor for lung and skin issues from the black mold within the six months that I have lived here I am ready to crawl out of my skin.
• CD

  Catalina Darnell

  Apr 1, 2026
  1.0
  If I could give this place 0 stars I would. My roomates and I lived here for less than a year and have broken our year long lease early. Don’t live near A B and C buildings. We’ve seen guns being pulled, cops constantly showing up for DV, US Marshalls arresting someone living in the building, trash is left everywhere and it is poorly kept. We also experienced the ant problem that others have posted about as well. The only positive thing was Dustin the maintenance guy who helped us get more traps. Unfortunately it was an infestation and needing pest control. That did not happen. Our lease ends today 3/31 at 11:59 or when the last pair of keys was turned in - we showed up today 3/31, with our keys that we had not turned in yet to grab the rest of our things and do a big clean up/ wipe down - we saw maintence material like a drill, screws, a bag, and backpack, etc just left in the apartment. The pipe for the bathroom was popping out where the drill was. We did not call maintenance because we all moved out ASAP. We communicated with the leasing office about this and it is just very concerning even the lack of communication within their own staff.