HighGrove Apartments

Reviews

• LA

  Lisa Albert

  Oct 7, 2026
  1.0
  WORST apartments in Everett. Do NOT live here.
• KF

  KeShaena Fleming

  Oct 6, 2026
  1.0
  It’s so raggedy here. My apartment is falling apart— I’m only five months in and looking forward to moving already. I put in a maintenance request on 9/17 .. I was told I’d receive a call on 10/5. I called to follow up on 10/6 and leasing manager Alexandria wasn’t pleasant to speak with at all. Her undertone was rude and she spoke as though my matters wasn’t as important as others. Someone kind and less irritable would’ve been nice considering the circumstances.
• DW

  Darrien Williams

  Oct 4, 2026
  1.0
  Management previously accused me of posting an “untrue” review about this property. I disputed that accusation, but since they chose to make that claim, here is my actual review based entirely on what my family and I personally experienced while living at High Grove. The biggest problem was management itself. Hailey and the office were consistently dismissive, rude, and unhelpful when serious concerns were brought to them. Communication and follow-through were terrible, and getting issues taken seriously often required repeatedly reporting the same problems or escalating above the office. Escalating to AMC didn’t make things much better. Samantha Balcos’s handling of my complaints was extremely unprofessional in my opinion. After years of issues and documented complaints, part of the response I received focused on accusing me of inappropriate behavior toward staff and specifically referenced lease language regarding harassment, profanity, and posting “untrue statements” online. I disputed those characterizations in writing. So to be perfectly clear, this is my review: During our time at High Grove, we dealt with repeated late-night disturbances, suspicious activity, people who did not appear to live there hanging around the property at all hours, people coming near our apartment in the middle of the night, garbage and abandoned belongings around the property, graffiti, parking issues, and other safety concerns. Management, security, and law enforcement were contacted multiple times. Even after one resident connected to many of the earlier problems was eventually gone, the late-night activity continued. Our cameras continued recording people around the property between roughly 2-4 AM, including activity near our front door, despite management telling us there was contracted overnight security. The property also had ongoing issues with garbage and debris around buildings and garages, rodents, overflowing trash areas, and maintenance problems. We had work orders that weren’t completed, and electrical outlets remained nonfunctional for a significant amount of time. Parking and property rules were also poorly enforced in my experience. We repeatedly watched obvious issues continue while getting little meaningful follow-through when concerns were reported. What made all of this substantially worse was management’s response. Problems can happen at any apartment complex. Residents should at least be able to expect their management office to listen, communicate professionally, enforce the rules within its control, and follow through. That was not our experience at High Grove. At one point, instead of the problems we had repeatedly reported actually being resolved, regional management offered us the option of terminating our lease early. Ultimately, we finished our lease and moved. So if management wants to question whether my criticism of this property is real, this is my real review. After years of living here and dealing directly with the office, regional management, security, maintenance issues, safety concerns, and the condition of the property, I cannot recommend High Grove. One star.
• DS

  Dulce María Silva

  Sep 18, 2026
  2.0
  “Llevo aproximadamente un mes esperando la reparación de la lavadora de mi apartamento. El problema fue reportado y, a pesar del tiempo transcurrido, todavía no han enviado a nadie para repararla ni me han dado una fecha concreta. He tenido que esperar durante semanas por un electrodoméstico que forma parte del apartamento. Me parece una falta de atención al mantenimiento y a la comunicación con los residentes.”
• JJ

  Jan Jeffries

  Sep 14, 2026
  5.0
  Have a friend that lives here good location very nice interior and balcony