I cannot say enough good things about Ambrose. Situated in nearly the center of the Bay Vista area, elevated above Oyster Bay, but easily accessible from Kitsap Way, the property is beautifully landscaped and feels like a heightened hilltop community. Every building on the property is immaculate, inviting, and looks brand new. Upon entering the rental office, I felt less like I was in an office building and far more like I had stepped into an experience. There is something absolutely groundbreaking and visionary about Ambrose, and I think it is something you must experience for yourself to believe. Don't worry...managers Christine and Nicole will be there to proudly and enthusiastically introduce you to this next-level vision of apartment living. Ambrose is: Spectacular views; spacious and creative floorplans; unparalleled amenities, including a swimming pool / hot tub, connected footpaths to Periwinkle Park; a state-of-the-art fitness center; and a management duo that simply cannot be beat. I cannot think of another time in my past that I was greeted so warmly and treated with such priority as I felt upon meeting Christine and Nicole. When I headed out that morning, I honestly thought I was getting started on what would be months of apartment-hunting. Christine and Nicole alleviated that, and Ambrose was my first and last stop.
Welcoming people home is clearly their passion.
And it is great to be home.
Just moved into Ambrose apartments and Christine has been a godsend, she has fixed up everything for us moving from texas to Washington, she has gotten all of our needs taken care of and has helped with our issues in the apartment so quickly and efficiently. I am so proud to call Ambrose our home. The maintenance team is amazing also, we had a small issue and it was fixed within the same hour of notice. Absolutely amazing team and beautiful apartments. Thank you Christine for being so amazing and welcoming!
CK
Cameron Kerlee
Jul 29, 2026
Communication once you move in is terrible. There is never anyone available to help when I visit the office during office hours. There is always signs posted that they are away from the desk and will be back in 30 minutes which never happens. I wanted to talk to office about my moving out for months but phone calls only went to voicemail. Someone finally reaches out 3 days before the end of my lease and I find out I am going to be charged all of next month's rent because I was not able to talk to a staff member until it was convenient enough for them to call me. I would have loved to be able to talk to someone months sooner when I knew I was moving out but there was nobody to talk to when I would walk over to check mail (during office hours). The one time I asked for help from someone working in an office space, they told me to wait for someone to return to the front desk, which nobody ever did.
Offered move in concessions but did not give the proper amount they promised. Even sending an updated concession break down it was still incorrect. Should have been my first red flag that things were going to be difficult. They offered 6 weeks, but because I wasn't planning on moving in within 7 days of approval they extended to 7 weeks. They only gave 6, and when I called it out the new numbers were 6.5 weeks.
There are electric chargers here that were very difficult to utilize. Non electric cars take up the parking and the office never does anything about it. And never anyone in the office for me to even address it with. Also took me 3-4 days to even get access to charge because of the slow responses by staff to my repeated calls and emails. For awhile a pickup truck was parked 2-3 days at a time at one of the 3 stalls, and I never received a response to email complaint.
Email complaints might not have ever been read because I was notified that the email address I would reach out to was no longer being used, but no communications were ever sent about it. I was told because they no longer had a leasing agent so the leasing email was terminated. However the assistant manager was the one I was talking to through that email since my move in so that is odd. This also would not be an issue if there was ever someone available to speak with in the office.
Also pool was out of commission for my last month here. For these being marketed as luxury apartments, the customer service and communication was anything but. Also only given an 8 month lease upon move in which I did not appreciate, and there was no negotiating allowed for a longer lease.
Editing to add on move in day, the keys did not fit in my door, and had to wait a few days to get a full set. There some holes in the wall not repaired, a couple scratches in the glass stove top. I was never given a move in checklist to complete to report any of this so hoping I don't get charged for these things. Shower drain was clogged at move in and stopper in bathroom sink was also broken so my first showers were full of backwash coming up from the drain and could only wash hands in the kitchen.
CH
Chelsea Hughes
Jul 17, 2026
This place is abysmal. Worse apartment complex I’ve ever lived at. I moved almost 2 years ago, yet these people continue to harass me with community emails despite numerous attempts and requests to be removed (including a phone call where the incompetent agent was rude and dismissive). But it is par for the course for this complex.
My experience there was terrible. The staff were unfriendly, unhelpful, and incompetent at EVERY turn. They manage to mess up the simplest things like maintenance orders and also be careful about theft since people steal packages here and the office does nothing about it.
Right down to the end where I asked for them to STOP sending me emails with their stupid community news have they managed to screw that up too. I promised I will be leaving a 1 star for every spam email they send me. So that’s exactly what I will do since these people refuse to leave me alone. I will continue to do the same to them and their horrible staff and property.
DM
Damien Moore
Jul 7, 2026
I've been living here for a few months now and it's honestly been a great experience. The community is always kept clean, and the gym is actually one of the better apartment gyms I've seen, and the clubhouse is awesome. I got to reserve it for a family get together and honestly look forward to doing so again. It is very convenient. Maintenance has been quick whenever I've needed anything and the whole property just feels well taken care of( Shoutout to Melvin!). One of the biggest reasons I chose this place was because of the manager Ashaunti. You could tell she's been doing this for years because she knew everything about the property. No matter what I asked she had an answer and explained everything really well without making it feel like a lame sales pitch. Looking back after living here, everything she told me during our initial tour ended up being accurate which I really appreciate. Overall, I'm very happy I decided to move here. I’ve referred some of my coworkers here too. It's been a comfortable place to live. I'd definitely recommend it to anyone looking for an apartment.