Misty Ridge

Reviews

• MS

  mohammad yaser sayeed

  1 day ago
  5.0
  The staff are very excellent and very friendly. It is a great place, and I feel very comfortable and at ease there with my family.
• JH

  Jeffrey Hurt

  May 5, 2026
  3.0
  The past 2 tenants above me consistently jumping and banging on my ceiling. Tenants are allowing their pets to defecate on the lawn and not clean it up. One of my neighbors actually put their pets waste into my empty trashcan after the contractors took my trash. Over the last month, I'm starting to see roaches in my bathrooms and now spreading throughout my apartment. These last two years the quality of living has decreased substantially.
• AA

  Andrea Arce

  May 1, 2026
  1.0
  Extremely disappointed with the new management (Bridge Property Management). I have been dealing with ongoing, documented harassment and intentional noise disturbances from a neighbor, and yet management (Kayson and Noemi) have failed to provide a single formal update on how they are addressing this. Communication from Management has been nonexistent for over a month. Despite providing clear video evidence, I have been met with silence and redundant questions such as “ Do you know where the noise is coming from?” “ do you know why he might be banging on your floor?” Even when I specifically mentioned the unit it was coming from. Management has completely dropped the ball. They asked for a meeting in person to “further discuss” but refuse to provide written status updates or take action against lease violations, even when shown video proof might I repeat! If you value “quiet enjoyment” of your home and a management team that follows through on tenant rights under the VA Residential Landlord and Tenant Act, look elsewhere. It’s been weeks of ignored emails and broken promises ( they are in breach of contract for failing to uphold my tenant rights ). Living here has become a nightmare because management refuses to address targeting disturbances. Save yourself the stress and find an apartment where the staff actually cares about resident safety and peace. And of course what kind of review would this be without photos and videos? See the proof for yourselves! Look at the dates in the email so you can follow along in order.
• BE

  Beverly Enamorado

  Apr 22, 2026
  1.0
  i had a very disappointing and upsetting experience with the apartment management, specifically with the manager. From the moment I tried to resolve a simple issue, I felt disrespected, dismissed, and discriminated against. I went to the office to return a trash container after being told over the phone that I could do so and receive documentation confirming the return. However, the manager immediately refused, stating that I was required to keep and use their container in order for my trash to be picked up. I explained that I had never used their service and instead used the large community container available in the neighborhood. Despite this, he insisted I would still be charged a $25 fee and an additional $50 at the end of the contract, which made no sense given the situation. What made the experience worse was his behavior. He laughed and spoke sarcastically in front of others, which felt humiliating and extremely unprofessional. When I tried to explain my situation calmly, he became dismissive and acted as though my concerns did not matter. I left the container in the office and stepped out briefly to take a photo as proof that I had returned it. When I came back, the container was gone. The manager denied responsibility and later claimed that trash services had already taken it, which did not seem truthful. During this interaction, he became increasingly aggressive, stepping very close to me in a confrontational manner that made me feel unsafe, as if he might physically harm me. At one point, he even threatened to call the police instead of resolving the issue professionally. Additionally, another staff member was extremely rude and shut the door in my face when I tried to speak with her. Thankfully, one employee was kind and attempted to help by offering a letter, but the manager overruled her and refused any resolution. Another major concern is how maintenance is handled. On multiple occasions, workers sent by management have entered homes without proper notice or permission. They appear to have keys and let themselves in without coordinating with residents first. This is very inappropriate and concerning, especially for safety reasons. In my case, I have dogs, and having strangers suddenly enter my home without warning can create dangerous situations for both the workers and my pets. This lack of respect for residents’ privacy is unacceptable. This experience reflects very poor management, lack of accountability, and unacceptable customer service. I also noticed ongoing issues in the community, including trash and cleanliness problems, which many residents have complained about. Overall, I felt disrespected, discriminated against, and intimidated. I would not recommend this place based on how residents are treated.
• AO

  Avalon Obaron

  Apr 21, 2026
  1.0
  Please do not move here unless you want the new management to completely dictate your life without giving a reasonable explanation of changes. It’s better to find somewhere else that’s more accommodating, answers your concerns and responds to maintenance in a timely manner.