Trash company avoid them
BP
Brandon Parran
Oct 4, 2026
The resources and assistance I received through PMI Virginia was exceptional. They made rental process easy and provided consistent updates throughout the process. I would recommend any new or experienced landlord to use PMI Virginia.
NR
Noemi Rosales
Jul 21, 2026
They will take all your deposit to fix things that were already broken when you first moved in!! They are also the worst when you put trouble ticket in they come and “fix” the problem or just approve the trouble ticket like if it was fixed. I don’t recommend renting with them.
RG
Rene Gonzalez
Jul 17, 2026
I used PMI’s tenant placement service to find a tenant for my home. They were successful in finding a tenant, and I appreciate that they fulfilled that part of the agreement. However, I chose not to use them for ongoing property management.
My primary concern was the overall cost and lack of transparency regarding the fees. I was initially told the cost of the tenant placement service would be one month’s rent, which in my case was $2,360. In my opinion, a fee of that size should reasonably cover the complete tenant placement service without additional charges being added afterward.
After signing the agreement, I was charged an additional $220 for professional photos, which I agreed to pay. However, I never received copies of the photos despite paying for them. I was also charged an additional “PMI Reimbursable” fee that was not clearly explained to me beforehand.
While PMI did successfully find a qualified tenant, the unexpected additional charges left me disappointed with the overall experience. For that reason, I will not be using their services again.
If you’re considering using PMI, I recommend requesting a complete written breakdown of every fee before signing the agreement and asking whether you’ll receive copies of any photos you pay to have taken. That will help ensure there are no surprises later.
MB
Marcella Barnes
Jun 30, 2026
I would NOT recommend renting from this management company. While my apartment is cute and affordable, the customer service and maintenance experience have been extremely disappointing. Maintenance requests are often met with poor communication, incomplete repairs, and little attention to the photos or details submitted through the resident portal.
It took months just to get a trash can; they had 3 units sharing! I've been waiting weeks for a replacement screen door after even offering to pay for it. When I followed up, I was met with a rude response instead of a solution. As a tenant who pays rent on time and takes care of my home, I expect to be treated with professionalism and respect. Unfortunately, that has not been my experience.