PMI Virginia

Reviews

• NR

  Noemi Rosales

  Jul 21, 2026
  1.0
  They will take all your deposit to fix things that were already broken when you first moved in!! They are also the worst when you put trouble ticket in they come and “fix” the problem or just approve the trouble ticket like if it was fixed. I don’t recommend renting with them.
• RG

  Rene Gonzalez

  Jul 17, 2026
  2.0
  I used PMI’s tenant placement service to find a tenant for my home. They were successful in finding a tenant, and I appreciate that they fulfilled that part of the agreement. However, I chose not to use them for ongoing property management. My primary concern was the overall cost and lack of transparency regarding the fees. I was initially told the cost of the tenant placement service would be one month’s rent, which in my case was $2,360. In my opinion, a fee of that size should reasonably cover the complete tenant placement service without additional charges being added afterward. After signing the agreement, I was charged an additional $220 for professional photos, which I agreed to pay. However, I never received copies of the photos despite paying for them. I was also charged an additional “PMI Reimbursable” fee that was not clearly explained to me beforehand. While PMI did successfully find a qualified tenant, the unexpected additional charges left me disappointed with the overall experience. For that reason, I will not be using their services again. If you’re considering using PMI, I recommend requesting a complete written breakdown of every fee before signing the agreement and asking whether you’ll receive copies of any photos you pay to have taken. That will help ensure there are no surprises later.
• MB

  Marcella Barnes

  Jun 30, 2026
  1.0
  I would NOT recommend renting from this management company. While my apartment is cute and affordable, the customer service and maintenance experience have been extremely disappointing. Maintenance requests are often met with poor communication, incomplete repairs, and little attention to the photos or details submitted through the resident portal. It took months just to get a trash can; they had 3 units sharing! I've been waiting weeks for a replacement screen door after even offering to pay for it. When I followed up, I was met with a rude response instead of a solution. As a tenant who pays rent on time and takes care of my home, I expect to be treated with professionalism and respect. Unfortunately, that has not been my experience.
• NA

  Nina Allen

  Jun 29, 2026
  5.0
  We had been searching and searching for a rental. Every corner we turned was either a scam or no return call or a flat out no we cannot help. Until we came across Patti with PMI. We looked at one their properties and instantly wanted it. Unfortunately someone beat us to that property but Patti and everyone else with PMI were really quick to help us find another one. We had been staying in a hotel for going on two weeks and we are finally able to get into a home. Thank you PMI!
• MB

  Maurene Buenviaje

  Jun 12, 2026
  1.0
  I haven't received my deposit for almost 2 months since I checked out and took me off the rental portal without confirmation. No email or contact.