Clayton Homes

Reviews

• PR

  Pamela Reid

  Jul 21, 2026
  2.0
  We purchased a home for our mom from Clayton Homes. I wish we’d gone another route. I had read the reviews but still thought I’d give them a chance. Mom’s house still has issues that were supposed to be fixed during the so-called warranty period. They were there multiple times for different issues and some of the same issues over and over again. Then, the warranty time period was over and we are left to handle what should have been fixed by them. My recommendation is DO NOT PURCHASE from this company. Find another way. Make better use of your money. Another way may be more expensive but, you will be more at peace knowing you will not have ongoing issues. I’m sure they know how cruddy everything is but, when you don’t value the customer, you don’t care about making changes to make the company better.
• CP

  Cindy Perrell

  Jun 6, 2026
  2.0
  No one walked us through the models... just handed us the keys and said go ahead.
• TS

  Tanisha Simons

  Feb 23, 2026
  5.0
  Clayton Homes of Tappahannock was an excellent experience for us. Aaron was wonderful to work with. He was attentive to our needs, provided us with all the information and connections to funding, land clearing, etc that we needed to make the process smooth. We would certainly recommend him and the team! Larry, Kevin and Jennifer were also excellent support in the process.
• JT

  Jessica Tompkins

  Jul 10, 2023
  5.0
  Chris was great very attentive and he listened to what we actually wanted!! His patience and knowledge made this experience one to remember!!!!
• AW

  Amy Walton

  Feb 26, 2020
  1.0
  BUYER BEWARE!!!!! We purchased our modular home in May if 2010. We have had the same issues as others here with our roof and ac. I addressed the initial roof issue when we first purchased our house back in May 2010. There was a line across the roof of our home where the shingles have never been nailed down. I contacted the Tappahannock general manager since he was the one that sold us the home and made arrangements to have the construction done. I was told that was normal and when the sun warm the shingles up when it got warmer outside the shingles would lay down it’s not a problem. Well that never happened. We had a local highly recommended roofer come to inspect our home recently due to leakage. He found out that the shingles were not ever nailed down in certain areas.He also discovered that there was no roofing paper placed under half of the shingles on the backside of our house amongst several other things.We have also had the issue where the AC was leaking inside of the home due to no drip pan. I addressed these issues with Kevin Perry who is the general manager of Clayton Homes Tappahannock. He said he would get back to me, this was in November. We still Never heard anything back from him regarding our issues. The last thing we were told was that they would put it up for review. I contacted the home office and sent a copy of all the pictures, written findings, and estimate for repair proving manufacturers installation defect and they basically said that the roof has held up for 10 years not their problem. We are now in the process of seeking legal counsel. Absolutely disgusting with no accountability.Their general group of handyman contractors clearly isn’t doing their job. Neither is the general manager or corporate. Buy at your own risk! To anyone else who is having problems with the same business, please feel free to contact us and we can put you in touch with an attorney.

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