Spark your creativity and self-expression in a colorful space centered around bringing people together. Enjoy VIV’s unique amenities or connect with residents in the pool at INK or the gym at GEM, the other two of the Scott’s Collection triad in the desirable Scott’s Addition neighborhood in RVA.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.