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The Villages at West Laurel

3.1
(282 reviews)

Business Details

5541 Olde West Ct, Richmond, VA
23228, United States
(804) 729-8212
https://www.thevillagesatwestlaurel.com

About

Apartment Building
Meet The Villages at West Laurel, your fresh, new address in Richmond, Virginia. Our luxury community brings you an inviting 1, 2 & 3 bedroom apartment home in a notable neighborhood. From exploring exciting territory around town or keeping it close to home by taking advantage of swimming pools, you’ll always have something to look forward to when you live at The Villages at West Laurel.

Location

The Villages at West Laurel
5541 Olde West Ct, Richmond, VA
23228, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

3.1
282 reviews
5 stars
138
4 stars
9
3 stars
6
2 stars
5
1 star
124
  • WR
    Wilma Rodriguez
    4 days ago
    1.0
    Realmente el servicio es MUUUY MALO NO RECOMIENDO ESTOS APARTAMENTOS LAS PERSONAS QUE TRABAJAN EN LA OFICINA SON GROSERAS NO RESPETAN NO ATIENDEN A LLAMADOS A REPARAR LOS ARTEFACTOS NO CUMPLEN CON NADA LOS PRECIOS DE LA RENTAS SON DIFERENTES COBRAN UNOS MASSS OTROS MENOS ES UN TOTAL DESASTRE APARTE DE LA MALISISISIMA ATENCION NOOO NO Y MIL VECES NO LOS RECOMIENTO OJO NOOO
  • LC
    Luis Canales
    Jun 10, 2026
    1.0
    Viví en este lugar por más de dos años pero no se como pude soportar tanto tiempo con la tan mala calidad de servicio en todas las áreas empezando por el personal de oficina y mantenimiento ni digamos viví más de dos meses con secadora mala porque solo iban a tocarla y la daban por buena y cuando la encendías continuaba igual las estufas el mismo problema cuando me salí me cobraron recargos por todo ponen un piso que casi es papel y pretenden que uno no camine sobre el porque si lo rompes te lo cobran todos los servicios caros y te cobran dineros adicionales que ni ellos te pueden explicar porque te los cobran lastimosamente a raíz de la mala experiencia que viví en ese lugar no me atrevo a recomendar ese lugar a nadie fueron casi $1200 que me sacaron al final del contrato poniendo multas y recargos por todo cuando a uno nunca lo escuchan cuando pone quejas de mal servicio pero por eso no te pagan nada
  • RS
    Rebecca Steel
    May 26, 2026
    5.0
    Kelsey, what a great asset to the Villages and to Pegasus. Kind, personable and knows her stuff.
  • JB
    Jeannie Bland
    May 22, 2026
    5.0
    Thank you to Kelsey for guiding me through the application process, your knowledge was very helpful, I'm looking to move and the time you spent with me on the phone was very much appreciated. 💐
  • SM
    Samantha Matthews
    May 22, 2026
    5.0
    Kelsie has been a great help and friend! She partnered with me for a Mary Kay event for her residents at her apartment complex! We had 10 in our group and everyone had a great time and helped me reach my goals as well!

Brand Certified Facts from The Villages at West Laurel

This information is certified by The Villages at West Laurel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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