The Point at Beaufont

Reviews

• DS

  David Sanchez

  Jun 23, 2026
  1.0
  If I could rate zero I would. Worst customer care I have experienced in all of my 32 years of living. I have never once left a review on any business in my life. The only positives of this place are its location which make it a quieter place to live and the neighbors are nice people. Maintenance will take zero accountability for how long they take to fix anything if they fix anything at all and will only do cheap partial temporary fixes that will definitely break within a short amount of time leading and management staff will just act frightened if you come in with any sort of emotional distress and ask you to check your voice witch I’ve never heard of in any facet of customer service or care I created an account simply because I couldn’t let it slide. The interior of the apartments are cheap vinyl and fake marble everything is old and clunky yet they hike up the price because of their nice looking leasing office and prop gym equipment witch roughly 70% of doesn’t work. what everyone needs to do is just argue their prices down until they are forced to because the place isn’t worth more than 1100 tops and that’s being generous. I’ve also seen multiple reviews sharing my same sentiment so I have no clue how they’re still running this scam
• GG

  Grant Gress

  Jun 22, 2026
  1.0
  I wanted to take the time to write a fair and honest review because there are definitely some positives, but there are also some serious concerns that future residents should know about. First, I want to recognize Olivia in the front office. She has been excellent. She is always friendly, quick to respond, and genuinely seems to care about residents and their concerns. Even when an issue is outside of her control, she listens and tries to connect things with the right people. She is easily the strongest part of the leasing office experience and deserves recognition. Unfortunately, the biggest problems we have experienced involve pest control, maintenance, and safety. Since moving in February, we have had ongoing German roach issues. We have documented over 200 pictures. When we first moved in, we requested stronger treatment, but instead we have had multiple visits where someone came in and applied basic treatment that did not solve the issue. While the number of roaches has decreased, they are still present. I have never lived somewhere where I feel like I have to vacuum daily and constantly clean bedding and blankets multiple times a week just to try to stay ahead of the problem. We pay for pest control, but residents do not seem to have much input on what type of treatment is provided. The safety of the property is another major concern. Our vehicle was broken into, and the response from the property was essentially that there was not much they could do. There are no cameras throughout the property to help identify issues, no on-site security, and we were not offered much assistance beyond being told the property would not cover the incident. Looking through other resident reviews, vehicle break-ins appear to be a repeated concern. That is frustrating because residents should feel safe where they live. Even basic security measures like cameras or a visible security presence could make a major difference. I have heard there used to be security here, and it is disappointing that this is no longer in place if safety continues to be an issue. Maintenance has also been a struggle. The maintenance team members themselves are nice, but the property seems too large for the amount of staff available. Many requests take a long time to resolve, and there have been situations where tickets appear to be completed without the actual issue being fixed. When following up, the response is often to submit another request. Some examples of issues we have experienced: * A gap around our front door that has allowed bugs to enter since we moved in * A tub faucet that has come loose from the wall again * A bedroom door that is extremely flimsy and bends when opening * A living room electrical outlet that does not work * Carpet that was advertised as new but is already pulling away from the floor * Windows and exterior areas that appear to need more attention * A deck that appears to be in poor condition There are additional issues, but I will leave those out. The construction next door has also been difficult. We understand construction happens, but being woken up by it every morning has been a challenge. The amenities also need improvement. The gym has several pieces of equipment that are not working, and the pool opened later than expected this year. Overall, the apartment layout itself is nice, and the community has potential. However, the ongoing pest concerns, difficulty getting maintenance issues resolved, and safety concerns have made living here much more stressful than expected. To Beaufont: investing in the property would make a major difference. Improving security, increasing maintenance support, and addressing long-term issues would likely improve resident satisfaction and reduce turnover. I would not tell someone they should never live here, but I would strongly recommend doing your research, asking questions, and seeing the exact unit before signing. We were not able to tour our specific unit until after paperwork was already completed, and that is something I wish we had known beforehand.
• AA

  Akadem Anon

  May 20, 2026
  1.0
  I would not recommend this apartment complex. The leasing agents are indirect and lack accountability when issues are brought to their attention. Communication is poor, and important information is often delayed until the last minute. They heavily advertise the gym during tours despite approximately 85% of the machines being broken, including all of the treadmills. To make matters worse, residents were only notified 5 days before the pool was supposed to open that there would be a delay. It feels like amenities are used as selling points without proper transparency about their actual condition or availability. Overall, management needs to improve communication, honesty, and follow-through with residents.
• SB

  Shell Ball

  Mar 27, 2026
  5.0
  I rated this 5 star just based on my good experiences with maintenance especially the guy Arthur he completed my request and made sure I was taken care of there was another gentleman I didnt catch his name but he was nice as well made sure my items was fixed and notice another problem I wasn’t aware of and fix that as well good job guys
• EH

  Erik H

  Mar 19, 2026
  5.0
  Great experience with the initial search and lease signing. Rebecca was amazing, taking time out to give me a full tour even though I didn't have an appointment. Office staff has been prompt and responsive anytime we had a question.