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Business Details
About
Apartment Building
The Penny at Jackson Ward is a luxury apartment building located in the center of Richmond’s Arts and Financial districts. Choose from a variety of floor plans and enjoy a full list of amenities including a sparkling pool, 24/7 fitness center, and garage parking. The Penny is rated as a Walker's Paradise with a 97% walkability score to RVA’s best restaurants, art galleries, music venues and more and offers quick access to the GRTC Pulse stations, VCU & MCV Campuses and all major highways. Pets are welcome. Proudly managed by Gates Hudson.
*All Gates Hudson apartment communities work with the Housing Choice Voucher Program*
Location
The Penny at Jackson Ward Apartments
2 W Marshall St, Richmond, VA
23220, United States
Hours
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.