The Locks Tower

Reviews

• DM

  Dylan McKinnon

  Apr 4, 2026
  2.0
  Signed up for a self-guided tour, went through the ID verification process, and never received an access code like advertised. No one picked up the goven number to call if there were problems either. Disappointing, as it looks like an interesting place/location to live.
• EO

  Em Opicka

  Mar 8, 2026
  5.0
  Living in a city with a lot of rental options, you quickly realize how much good property management matters. It can completely change your experience in a building. I moved into Locks Tower last year with my bf, who had already been living here for two years, and it has been a great place to call home. The apartments are modern, well designed, and the amenities are genuinely nice to have. The maintenance team also deserves recognition. They are always quick to respond, professional, and very kind. Where this building really stands out, though, is the management. Chase and Alexia do an excellent job running the property and creating a positive environment for residents. They are approachable, helpful, and clearly take pride in the community here. Chase in particular is a very hands-on property manager who is not afraid to roll up his sleeves and get involved when something needs attention. That level of engagement is rare and makes a noticeable difference. Overall, it is a well run building with people who care about doing things the right way. I would definitely recommend Locks Tower to anyone considering renting here.
• CP

  Camilla Plummer

  Nov 15, 2021
  5.0
  Deborah did an amazing job with the tour. She explained everything and answered all of my questions.
• PD

  Pamela Gray Daniel

  Nov 14, 2021
  5.0
  I had a great tour of the property with Deborah, she was knowledgeable of the property and provided me with all the information I needed. The location is perfect and close to everything.
• JL

  Jay Levesque

  Jan 25, 2021
  5.0
  Jeremy in maintenance has helped make my move from the West Coast to Richmond the easiest transition ever. From helping me with my microwave issues to mounting my TV, he provides the best service and is very efficient. Great guy and great service!