Brand Certified
The Locks Apartments
4.5(139 reviews)
Certified by The Locks Apartments • May 17, 2026
Business Details
311 South 11th Street, Richmond, VA
23219, United States
Certified by The Locks Apartments • May 17, 2026
(804) 729-8118
Certified by The Locks Apartments • May 17, 2026
https://www.lifeatthelocks.com
Certified by The Locks Apartments • May 17, 2026
About
Certified by The Locks Apartments • May 17, 2026
Apartment Rental AgencyApartment Building
A waterfront property located in downtown Richmond, The Locks combines loft-style urban living with modern finishes and high-end amenities. The six-acre property sits along the historic Haxall and Kanawha Canals and is a unique campus of five buildings, combining historic elements with new development. Ideally situated amongst the hustle and bustle of Richmond, VA, The Locks apartment community is steps from the business district, popular fine dining, premier shopping, and well-established entertainment venues such as Shockoe Slip, the Shockoe Design District and many more. Call us now and schedule a personal tour to discover more!
Location
Certified by The Locks Apartments • May 17, 2026
Hours
Certified by The Locks Apartments • May 17, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 4:00 PM
SundayClosed
Reviews
4.5
139 reviews
5 stars
113
4 stars
7
3 stars
5
2 stars
7
1 star
7
- AAAOMDec 25, 20254.0Nice staff, lovely apartment. Within five days of move-in, on Christmas Eve and Christmas Day, my dishwasher and washing machine stopped working. My showerhead slowed to almost a trickle. I was a little ticked off, frankly. But I must applaud them because the day after Christmas maintenance showed up immediately to get to work on my maintenance requests. Very impressed by the professionalism and responsiveness of the staff, even when running on a post-holiday skeleton crew.
- LCLeonid Olila (crouch)Dec 3, 20255.0My move in was smooth,the personnel at the office welcomed us in a professional and polite manner,took us through the Lease agreement the best way we understood every bit of it .
- HCHaley ChristensenNov 26, 20255.0The locks is truly the best! Management is super responsive and welcoming! They go above and beyond to make sure all needs are met! They hold social events each month and have created a strong, friendly, and respectful community! They also just upgraded the gym which is so nice. The apartment is so walkable from so many great restaurants and fun activities! 10/10 living experience 🤩
- IWIndia WApr 18, 20185.0Very nice apartment living and in a convenient area. Management is nice and Ashley is very friendly to talk to.
- KKKelynnMar 17, 20175.0Best leasing/management ever!
Brand Certified Facts from The Locks Apartments
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Certified May 17, 2026Yext Knowledge Graph
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