Brand Certified
The Box
4.2(43 reviews)
Certified by The Box • Aug 23, 2026
Business Details
501 Decatur St., Richmond, VA
23224, United States
Certified by The Box • Aug 23, 2026
(804) 451-1435
Certified by The Box • Aug 23, 2026
https://www.lifeatthebox.com/
Certified by The Box • Aug 23, 2026
About
Certified by The Box • Aug 23, 2026
Apartment Rental AgencyApartment Building
Live life first-class at The Box, the newest addition to The Elevated Properties collection. Nestled in the trendy Manchester neighborhood of Richmond, The Box is centrally located minutes from everywhere you want to be. Each of our unique floorplans was thoughtfully designed with modern conveniences, high-end finishes, and hand-picked amenities. Luxury living awaits at The Box. Contact us today!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Box • Aug 23, 2026
Hours
Certified by The Box • Aug 23, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 4:00 PM
SundayClosed
Reviews
4.2
43 reviews
5 stars
33
4 stars
2
3 stars0
2 stars
1
1 star
7
- KCKathy ChamountryJul 17, 20261.0Do not move here. When you get bedbugs they don’t deal with it immediately. You get to sit in it for days and days.
- KTkhaled tliliMay 9, 20261.0I had two scheduled tour appointments with this place, and they failed to show up both times. I drove two hours to be there by 9 AM, only to find no one there and no communication at all. On top of that, they didn’t answer their phone either time. Extremely unprofessional and disrespectful of people’s time. I would not recommend wasting your time with this place.
- DADakaria AndrewsNov 30, 20255.0This is my first apartment and it has been the best experience so far. The property manager made sure I had a smooth move in and whenever I had maintenance issues they were on it the next day. The complex itself is always clean, smells fresh, and quiet.
- TBTeQuilla BaileyNov 3, 20231.0Beautiful apartments.However customer service is equally as important, and that was very lack luster. Tatum was HORRIBLE. Very passive aggressive, dismissive, and I’m also not wondering if she’s racist.The interaction was so mood altering that I’ve decided to contact the BBB and have them investigate the unethical practices.If It’s determined I discriminatory behavior took place after I was approved and met all requirements I most definitely plan on taking legal action against the company. PRG please seek better management. Fair housing laws are in place for a reason.
- BMBrandy MitchumMay 3, 20235.0Tatum was super welcoming and made me feel at home immediately she had every answer for every question I had!! Awesome!!
Frequently Asked Questions About The Box
Where is The Box located?
The Box is located at 501 Decatur St., Richmond, VA 23224.
What types of apartments are available at The Box?
The Box offers 1 and 2 bedroom apartments in Richmond, VA with modern conveniences and high-end finishes.
What are the business hours of The Box?
The Box is open Monday through Friday from 8:30 AM to 5:30 PM, and closed on Saturdays and Sundays.
Does The Box offer wheelchair accessible entrances?
Yes, The Box has wheelchair accessible entrances.
Can I schedule an appointment online to tour The Box?
Yes, online appointments are offered through their website for scheduling tours.
Does The Box require appointments for visits?
No, appointments are not required to visit The Box, although they do offer online bookings.
What public transit options are nearby The Box?
SP+ Parking is nearby, which can assist those using transportation, and helps visitors find convenient parking close to The Box.
Are there dining options near The Box?
Yes, nearby dining spots include Chipotle Mexican Grill, Stock Bistro & Bar, The Continental Manchester, and Bruster's Real Ice Cream, perfect for meals before or after visiting The Box.
What entertainment or fitness options are close to The Box?
Nearby options include Benchtop Brewing for drinks, Host of Sparrows Aerial Dance & Circus Arts for dance classes, and F45 Training Manchester RVA for fitness.
Where can residents shop for groceries near The Box?
Manchester Market is a nearby supermarket offering convenient grocery shopping for residents of The Box.
Brand Certified Facts from The Box
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Certified August 23, 2026Yext Knowledge Graph
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