Hopper Lofts

Reviews

• MH

  Marconi Harris

  May 11, 2026
  5.0
  Anna has been so welcoming and helpful every time I had issue she made sure it was taken care of in a timely manner. And then followed up with me to make sure I was happy.
• KK

  Kathryn

  Apr 21, 2026
  5.0
  Annette was amazing help on our tour today. Great customer service and well informed about the units. Provided me with all the right kinds of information to help me make an informed decision on my future home.
• DR

  Donnie Ramsey

  Apr 6, 2026
  5.0
  Erin was absolutely amazing!!! Thank her for her excellent customer service 👏 🙌 👍
• CM

  Carlos Martinez

  Apr 6, 2026
  1.0
  Scheduled a tour which I confirmed and did the ID verification for. I waited 30 minutes and no one showed up. I called, emailed and the only thing I could talk to is an AI agent. Literally no way to contact a leasing agent. If this is how they treat potential tenants I can’t even imagine what is like living with this management. Every time I called the call got disconnected and the AI agent was beyond useless. They switched management recently and though I can’t speak to previous the level of unprofessionalism it’s staggering.
• FW

  Fiona Walkington

  Mar 21, 2026
  1.0
  This is the third time I’ve come to the building. The first time, I was scheduled for a self-guided tour. The apartment was cute, and I was excited about it, but then I learned that it was just a model apartment and not available for rent. I then made an appointment for an in person tour to see the units that were actually available. It was scheduled through a AI agent and when I arrived I was told the units were not ready for viewing and to come back Saturday at 11am to see them accompanied by a leasing agent. I showed up ant the specified time and there was nobody in the office. AI gave me instructions for a self-guided tour to see the same model apartment I had already toured the first time. I tried calling, but I just keep getting an AI robot on the phone. It has been very frustrating dealing with AI, and not being to talk to an actual person. There’s such a huge disconnect! I’m so frustrated , and I don’t even live here! I can’t imagine how frustrating it must be for the people who do. My time has been wasted twice now. If this is the way business is conducted at Hopper Lofts, I won't be considering moving there.