Certified by Community Group - Closed • Oct 11, 2026
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Reviews
3.6
431 reviews
5 stars
265
4 stars
9
3 stars3
2 stars
12
1 star
142
CB
Cynthia Brija
Oct 5, 2026
5.0
I called with a question about my account and Kristen was able to fully assess the situation and offer a quick solution. She was a pleasure to speak to.
JF
joan Fludd
Sep 29, 2026
5.0
Erica was a excellent and exceptional and professional counsel who guided me this my situation and made me feel comfortable and important and let know that my issue was not a problem and that it warranted action and attention. Thank you Erica for your kind words your understanding in helping me with this matter. Your kindness is greatly appreciate. You are a Star⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I f there were 10 Star you would get all 10 in my Book
DM
Diana McLeod
Sep 29, 2026
5.0
I would like to say that I had an excellent experience with Gwendlyn this morning. She was very friendly and professional and went right to work addressing the issue I called about. I could also tell that she really cared about the problem that I had with my condo and wanted to solve it. She went right to work on the issue. In this day and time, it is my opinion that this can be sometimes rare. Thanks so much Gwendlyn. To Community Group, in my opinion, she is a real asset to your company.
Best Regards,
Diana McLeod
JP
John Puccia
Sep 29, 2026
5.0
Excellent response to a question by Associa support. Knowledgeable, polite, friendly, and responsive.
LE
Lauren Epps
Aug 20, 2026
1.0
Unfortunately I am stuck with this poorly managed HOA. The “manager” Wayne Street does not answer emails unless he feels like it. He is very hands off and if he DOES answer it’s only to blame the board for whatever has happened and divert his own responsibility. On top of that the president refuses to respond to requested communication regarding issues. It is evident they are out for money, which I’m not sure what I’m paying for. The new cheap trash company drops trash all of the grounds, the incompetent lawn group butchered my bushes and overall this HOA is just a joke. I begrudgingly pay my dues for nothing each month. Please do not move into a community they “manage”. Pic of boxwood below for reference , which they’ve butchers two years in a row, even after I addressed it w the “manager” (a joke) last year.
Frequently Asked Questions About Community Group - Closed
What services does Community Group provide?
Community Group is a community association and property management company offering property and building maintenance and management services.
Where is Community Group located?
Community Group is located at 3901 Westerre Pkwy, #100, Richmond, VA 23233, United States.
What are the operating hours of Community Group?
Community Group is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Community Group?
You can contact Community Group by phone at +1 804-270-1800 or via email at customerservice@associaonline.com.
Does Community Group have a website for more information?
Yes, their website is https://www.communitygroup.com where you can find more details about their services.
Is Community Group active on social media?
Yes, Community Group has a Facebook page named 'Associa - Community Group' based in Richmond, VA.
Which financial services companies are located near Community Group?
Nearby financial service providers include Northwestern Mutual, Brenden Flora - Northwestern Mutual, Nickolas Hammelman - Northwestern Mutual, Fitzgerald Financial Group, CrossPoint Wealth Partners, and Prince Financial Strategies.
Are there any office equipment or wholesale stores near Community Group?
Yes, Canon Solutions America, which offers office equipment and wholesale products, is located nearby.
What nearby amenities might be useful before or after visiting Community Group?
Nearby amenities include employment agencies like Vaco Richmond, medical services such as Mediko and Apex HomeCare, and food options like Sweetooth Ice Cream & Funnel Cake Truck.
Can I find other property management or real estate services near Community Group?
Yes, Coach House Realty and Jeff Hammer provide property management and real estate services near Community Group.
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