Cloverleaf Lake Townhouse Apartments

Reviews

• AF

  AOT fan

  Aug 13, 2026
  5.0
  The leasing office was super kind during our tour and we loved the property so much that we're going to be leasing here in Winter and the townhomes are super spacious and the community is super clean.
• CH

  Chris Houck

  Aug 12, 2026
  5.0
  Keira is great at handling everything I need help with and was very kind and detailed when I came by for a tour.
• MC

  Makayla Campbell

  Aug 11, 2026
  2.0
  I would strongly recommend thinking twice before moving into this apartment complex. Unfortunately, I have experienced ongoing issues since the day I moved in, and the lack of communication and follow-through from management and maintenance has been extremely frustrating. When we first moved in, the apartment had not been properly cleaned. There were hairs left in the sink, dead roaches inside the cabinets, and we quickly discovered that the apartment has an ongoing pest issue. We regularly see roaches, including around the front door, to the point that I am uncomfortable even opening my door without checking for them first. Maintenance has also been a major issue. When we moved in, a piece inside the microwave was broken and kept falling off. I submitted a service request, and maintenance told me that a replacement piece would need to be ordered. No one ever returned to fix it, and approximately two months later, my father had to fix it himself. The microwave handle has also been superglued and continues to come off. The most serious issue occurred on August 6, 2026. My partner and I had been away from the apartment all day and returned around 10:00 PM. As soon as I opened the door, I immediately smelled a very strong gas odor. The smell was so overwhelming that I developed a headache and became concerned for our safety, so I called the fire department. The fire department responded and detected a dangerous level of gas in the apartment. They informed us that the reading was extremely close to a level that could have resulted in an explosion and determined that there was a gas leak behind the stove. They shut off the gas and instructed me to contact the apartment office immediately. The following morning, I emailed and called the office and explained the situation. I was told that an emergency maintenance request had been submitted. No one came Friday, and I received no follow-up call or communication from the office. We went the entire weekend without being able to use our stove. On Monday, my partner contacted the office again because we were understandably frustrated. We were told that another request had been submitted and that maintenance was supposedly on the way to our apartment. Again, there was no follow-up. I eventually contacted the office myself to make sure the issue had actually been addressed. I was then told that maintenance had fixed the issue and turned the gas back on. However, when I returned home, the stove was still in exactly the same position it had been left in by the fire department, and the gas was still not turned on. I was extremely confused about how the leak had supposedly been repaired when nothing appeared to have changed. As of Tuesday, August 11, 2026, five days later, I still do not have gas in my apartment. I have had to purchase food because I cannot use my stove. When I went into the office personally and explained that I had been without a stove for five days because of a gas leak, the property manager’s response was essentially that I have a microwave. Considering the seriousness of a gas leak and the fact that this situation could have potentially put my life at risk, I found that response extremely dismissive and unprofessional. To make matters worse, the microwave that they suggested I use is still damaged, despite the maintenance request I submitted months ago. I am extremely disappointed with how this situation has been handled. A gas leak is not a minor maintenance issue—it is a serious safety concern that should have been treated as an emergency with immediate communication and follow-through. I understand that maintenance issues can happen in any apartment complex, but what matters is how management responds when those issues occur. In my experience, communication has been poor, service requests have not been properly followed up on, and serious concerns have been treated as though they were not urgent. I am very frustrated and disappointed with my experience here and would not recommend this apartment complex based on what I have experienced.
• DB

  Dayana Bohorquez

  Jun 20, 2026
  5.0
  Una excelente atención y todo muy rico
• RR

  Raychelle Ramsey

  May 23, 2026
  5.0
  Keira energy was everything, very knowledgeable, and patient with us while we touring the apartments. Any questions I had she would answer without hesitation. I would recommend these apartments.