If you���re looking for Norfolk living in a beautifully landscaped community, look no further than Sterling Oaks. Our pet-friendly one bedroom apartments come equipped with a host of convenient features that give your home an air of sophistication, like a dishwasher, central air conditioning, and walk-in closets. But the benefits don���t stop there ��� you���ll also enjoy access to a swimming pool, package services, and a community laundry facility. And that���s just a taste of what life will look like in your new home. Elevate your everyday and choose Sterling Oaks.
There are roaches and the plumbing is horrendous. The dishwasher doesn’t drain so makes it useless. The sink in the bathroom and kitchen leaks. The lock didn’t work when I first moved in. I called them one time when some other tenant used his key to unlock my door and they didn’t do anything about it for 2 weeks, and that’s bc I stormed into their office. It was a rough neighborhood so I worried about my safety, cause some random guy opened up my door. It wasn’t just once but twice. I also had a random lady knock on my door late at night. I went to the office and asked them face to face. You’ll get no responses if you call them. I paid my rent on time except for one month(December) and they threatened me with eviction even though I paid on time every month but one. The pictures on the website looks nothing like the real place. It’s a real craphole and the landlord looks fed up if you approach them with any issues.
JM
Just Me!
Sep 17, 2022
4.0
Beautiful, quiet area but there is distressing activity right around the corner. Stay in at night
MB
Monica Blakeney
Mar 5, 2019
1.0
I would not recommend this property. I lived upstairs and from the time I moved I there were homeless people sleeping in the hallways. I would wake up to vomit and feces in the hallways on a regular basis. I took pictures numerous times and had to continue to ask management to clean the hallways which smelled horrible. I notified the police on several occasions and management. I even asked management if I could place a no trespassing sign on the door and I was not allowed. The was in constant communication with the manager Sophia who said they were looking to place locks on the doors but could not give a time period. I said I understood because it is a process, therefore when it came time to renew my lease I was not going to because I did not like the conditions. When I went to the office the desk clerk told me the locks were in and they were trying to decide which building to begin the installation. I was also told security had been hired and a housekeeper. I then renewed my lease because the problem would be fixed. 3 months in and nothing. I began emailing the manager and she would not respond. I gave notice and u understood I was breaking my lease but I was not staying there anyway because I was too afraid. The week that I gave notice locks were installed yet I had already secured other housing. I have sense received my final statement and have been charged with damages for the moving van being on the grass. I asked for pictures of the damages meaning tracks in the grass or whatever repairs needed to be done. I was sent another picture of the van parked but mo damages. I asked why was I charged when I know the neighbors surrounding me did the same but they are still in the units and never received any invoices. Management literally went in the rain to take pics. I wish they had taken that much initiative with the locks and hallways. I was also, charged me for a urine stain for a 4lb yorkie which I understand, but they charged me to replace the entire carpet. I was only there 15 months and paid a non refundable pet deposit which would have covered the cleaning. I have a paper trail and pictures of everything. If you can avoid living there I would definitely suggest you not.
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