PMI Richmond

Reviews

• QQ

  Quesha

  2 days ago
  5.0
  Very professional great company!!!!
• ST

  Sarah Teach

  Oct 5, 2026
  5.0
  The house was exactly what I expected. The photos were up to date and the tour process was extremely easy. It was a great experience.
• CL

  Challis Lambrecht

  Oct 5, 2026
  1.0
  Renters beware! We had very high hopes for PMI however after several major red flags we will not be doing business with them. The first red flag was that in our break down we were told there was a mandatory resident benefit package at $30 per month PLUS $14.95 renters insurance fee that could be waived if we provide our own. This confused me because I had thoroughly reviewed their own website prior to submitting an application. The website CLEARLY stated that renters insurance was included in the resident benefits package and if proof if insurance was shown they would deduct 10.95 from the $30 resident package. When I pointed this out to them I was told they were working on changes to the resident benefits package that don’t go into effect for a few more weeks and the information on their website should not have been published yet. Ok? I thought this was very misleading but accepted their answer. (Screen shots attached from their website showing where I got this info) Next red flag, We were told we were approved however due to our job history and credit length a double deposit would be required. (Husband has been at his job for over 6 months, I returned to work in August). When we received a break down of the fees listed they were wanting to charge a full 2 months of rent ($1970) at $3940 plus the $400 pet deposit. After doing a little research I discovered that while charging a double deposit is legal in Virginia, there is a cap at 2 months rent- this includes any pet deposits being charged. I pointed this out to them- they were trying to charge us $400 over the legal maximum. Maria did graciously respond and assured us that the lease would be updated to reflect a deposit of $3540 plus a $400 pet deposit- keeping that deposit at the legal maximum allowed of 2 months rent (however denominated). We were willing to accept this. She also asked if we wanted to sign a 2 year lease that we declined. Final red flag was when we received our lease from Daniel Saturday morning informing us to sign within 24 hours to avoid move in delays. Mind you Daniel was cc’d in the entire email conversation with Maria where I pointed out my concerns regarding the information on their own website as well as my concerns about the deposit but he clearly did not read any of it because we received a 2 year lease with the original deposit amounts listed at $3940 plus $400 pet deposit. I once again had to point this out to them and ask for this to be corrected before we proceed. It is now Monday and we’ve received no further response. What’s laughable is the lease that was sent would have had us on the hook for nearly $50,000 over the course of 2 years. Why on earth would I want to sign into a legally binding agreement with a company this dishonest and with such a blatant disregard for the LAW. And sure the renters insurance thing may not seem like a big deal but that is $180 over the course of the year that was not represented in their website. Couple that with the illegal deposit amount- that is $580. Overall very disappointed. But luckily we’re only out $160 at this point. The P in PMI should stand for predatory. https://law.lis.virginia.gov/vacode/title55.1/chapter12/section55.1-1226/ https://accenthomespm.com/blog/2026-guide-to-security-deposit-laws-in-virginia-what-every-landlord-needs-to-know https://novarpm.com/how-much-security-deposit-can-a-landlord-legally-charge/
• EG

  Eric G

  Sep 17, 2026
  5.0
  PMI rented out my property quickly, maintained proactive communication, and provided regular progress updates. This is the second property they’ve managed for me, and I deeply trust their team. Managing Richmond, VA properties from out of state used to be a major time sink, and PMI has given me significant peace of mind and time back.
• TT

  Tiffany Thomas

  Sep 15, 2026
  5.0
  Highly recommend them for renting your properties. Professional organization who answers all of your questions and responds to request promptly. CJ is a jewel as I've been working with her for about 2 years. She's very professional, explains things thoroughly and is always responsive whether it is via email or phone.