Tysons Glen Apartments & Townhomes

Reviews

• DR

  Dulce Rodriguez

  today
  5.0
  I had a wonderful experience with this property! Linda and Kaliena were both amazing, kind, professional, and very helpful throughout the process. They made everything smooth and stress-free, and I truly appreciate their patience, support, and excellent customer service. Thank you, Linda and Kaliena, for making this such a positive experience. I highly recommend this property to anyone looking for a great place and a welcoming team!
• EG

  Eleftheria Gia

  Oct 8, 2026
  5.0
  Carlos Cruz fixed our lighting throughout our home and we are so appreciative of how efficient he was and how fast he responded to our request.
• MS

  Marelyn Sandoval

  Oct 6, 2026
  5.0
  Maryory gave a good service
• BK

  brian kouassi

  Sep 17, 2026
  1.0
  One star is pushing it. You will have multiple maintenance requests per month including but not limited to: roaches, flooding (grey water into the kitchen, laundry machine overflowing into the living room), poor ventilation, appliances not working etc. If you call, you will be directed to a call center. You will have to go in person to try to get ahold of anyone. When you move out, you will be footing the bill for them to flip the apartment. You’ll see in other reviews but you will not be getting your security deposit. The one positive, free parking.
• BL

  Bruna Lessa

  Jul 13, 2026
  1.0
  I would strongly recommend that anyone considering moving to Tyson’s Glen think twice. Our first year living here was okay. There were some recurring issues, but nothing that made us want to leave immediately. If you have a basement apartment like we do, be prepared for your kitchen sink to back up with sewer water every month. Management told us this is “normal” and blamed other residents in the building. We also dealt with bugs and mold during the summer because of the humidity. Unfortunately, everything changed for worse after we renewed our lease. We had an ongoing issue with our heating system that required multiple maintenance visits. Each time, we were told it had been fixed. Instead, whatever they did haven’t fixed the issue because it caused our electric bill to nearly triple for three consecutive months. Now we’re approaching a full month dealing with a mouse infestation, and it’s been one of the most stressful experiences we’ve ever had in a rental property. We can barely get in touch with the leasing office because they never answer the phone, and emails are rarely returned. Maintenance typically comes for just a couple of minutes, leaves a work order saying they visited, and nothing actually gets resolved. Pest control has placed a few traps, but even they told us it’s our responsibility to find the entry points—which is unreasonable when we’re renting the apartment. We’re living with mouse droppings throughout our home, including our bedroom. We’ve documented multiple mice on our security cameras, proving this isn’t an isolated incident. We’re losing sleep, worried about the health risks, and despite repeatedly reporting the problem, we’ve received little meaningful help. One maintenance employee even told us the ongoing construction of the new pool may be forcing rodents out from underground. When we asked the leasing office when the construction would be completed, they couldn’t provide any timeline. Mind you that it has been under construction since last September. To make matters worse, we’re paying a full price rent with increased rate when renewed, while many of the advertised amenities are unavailable because both the pool and gym are under reconstruction. Instead of enjoying the community we’re paying for, we’re dealing with a rodent infestation, poor communication, and a management team that seems unwilling or unable to resolve serious habitability issues. Based on our experience, I cannot recommend Tyson’s Glen. If you’re looking for a place where management communicates effectively, and your health and safety are taken seriously, I would look elsewhere.

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