FirstService Residential is a trusted Fairfax property management company serving Virginia communities for over 35 years. We deliver tailored solutions designed to enhance property value, streamline operations, and support thriving communities. Known across the DC Metro area for our expertise, we proudly manage condominiums, townhomes, active adults, and lifestyle communities throughout Fairfax, VA.
Our innovative approach is powered by HODA®, FirstService Residential’s AI-powered Homeowner Digital Assistant, which provides instant, 24/7 support, streamlines service requests, and enhances communication to elevate the resident experience. With proactive management and advanced technology, we help keep Fairfax communities running smoothly.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.