Amberleigh

Reviews

• ZS

  Zaur Sharifov

  2 days ago
  1.0
  I have lived at Amberleigh for two years. The location is good, but the quality of management and maintenance service is extremely poor. Cockroaches and other insects are a serious problem, and some residents have also reported mice. The buildings and common areas are not cleaned or maintained regularly. When something needs to be repaired inside an apartment, management often fails to address it on time. This summer alone, my air conditioning has stopped working twice. Each time, I was left without AC for approximately three days. It is currently not working again, and we have been unable to sleep comfortably for three nights because of the heat. We have tried opening the windows, but some do not open properly, and even with the windows open, very little outside air enters the apartment. Residents pay their full rent every month and deserve timely repairs, clean buildings, proper pest control, and respectful service. Unfortunately,, the services here are practically nonexistent. If Google allowed zero stars, I would give this property zero. Even one star feels too generous. I have already contacted the email addresses provided, written to management, and visited the leasing office repeatedly for several days. Each time, I receive the same explanation: the HVAC company is an outside contractor. The first technician could not identify the problem, and after the second visit, I was told that the matter is still “under investigation.” An investigation does not cool my apartment or provide any relief. The delay directly affects me and the other residents living here. I cannot speak for everyone else, but I do not accept being forced to spend day after day in an extremely hot apartment because the contractor cannot diagnose or repair the problem. Even if I am away during the day, I return home around 6:00 p.m. Why should I have to spend every evening sweating and being unable to sleep comfortably because of continued delays and poor service? Your response is not a solution—it is an excuse. If management cannot ensure that essential maintenance is handled promptly and competently, then serious changes in management are necessary. I need immediate action, a specific repair timeline, and a temporary cooling or accommodation solution—not another generic response.
• CB

  Chris B

  Aug 26, 2026
  1.0
  This community was one of dozens that my wife and I had contacted when looking for a new place. It is also the only one that I'm bothering to leave a review on. We're convinced that every communication we had with an employee at the Amberleigh was actually ChatGPT. We'd send them a message and get one back that completely ignored anything we had said. We tried to arrange tours with them, only to get robotic responses posing as humans. I've tried unsubscribing from their marketing emails, ironically having to respond to captchas which apparently believe I can't distinguish a bus from a tree and decline my unsubscription requests. I haven't even stepped foot on this property and can already tell I should avoid this place like the plague.
• VF

  Valters Janis Frickauss

  Aug 11, 2026
  1.0
  TERRIBLE EXPERIENCE ! Traumatised Family. Friday:One college tells one thing(we are welcoming you, helped with application everything we did (ALL Done) move in next Tuesday, other says/saturday (Im asking if all good cuz I don’t see update(on Saturday) of my application) he said- yes yes no woorys. Monday also went to check, cuz nobody pick up phone, not answering email, They say yes all good Patience! Rashid was very Rude! He said , on Monday, yes all is good, no worries , patience. L I E R… Today(Tuesday )third guy says Apartment is reserved. Me and my Family is on THE STREET.
• EL

  Eduardo Lezcano

  Jul 17, 2026
  3.0
  Vivo en los apartamentos hace 5 años muy buen lugar solo que la gente de mantenimiento y de la oficina es poco profesional para los precios que cobran la renta
• AA

  allie

  Jul 3, 2026
  1.0
  I wouldn’t be writing this review if this wasn’t the SIXTH TIME THIS SEASON MY AC HAS BEEN OUT. mind you, we only have AC for about 3 months of the year. No matter WHAT! Alas, we are at our whits end. Today it was over 100 degrees, my thermostat temp was set to 60 and my indoor temperature read 90 degrees. NOBODY CAME. I blame management. The air conditioning is only turned on for about three months out of the year, and even during those months it’s broken what feels like half the time. Every summer turns into a battle just to have a livable apartment. The maintenance issues have been ongoing. My ceiling has leaked around four separate times. Most recently, a leak was so severe that my closet, laundry room, and hallway flooded. Instead of handling the situation professionally, the experience became even worse. While trying to get the issue resolved, I was berated and yelled at by the general manager. I was told they were simply “giving me back the same energy.” After dealing with repeated flooding my frustration was justified. There is a huge difference between advocating for your home and being treated disrespectfully by management. On top of that, the pest problems are unacceptable. The bugs are out of control, and rats are a common sight around the property. Although I’m nervous of retaliation after sending this review, I feel it’s only fair that future renters are made aware of what they have to look forward to. Renters deserve a safe, well-maintained home and respectful treatment when problems arise. Having said all of this, the maintenance team is incredible. But they can only do what they can do. They only have so much control.

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