Ryan Homes at Potomac Shores Elevator Condos

Reviews

• JH

  Jeff Herbert

  Jun 25, 2026
  1.0
  I live in the townhouse style condos, built by Ryan homes. I love the community but I’ve had my issues with the builder itself. There has been an issue with the folks living on the upper level, claiming to have a vibration on their floor when my A/C unit kicks on. The builder with a few so called experts have been in my home on three separate occasions over a one year time span and after the first two visits they couldn’t find anything wrong. The third visit prove to be the same, but weeks after the visit they called me. This was about three weeks ago and said that they found the problem and wanted to schedule a time to come in and cut up my ceiling to gain access to a line that they said was too tight to a joist and correct the problem. I asked how did they know this after not finding anything after the first two visits. He claimed that had another one covert on the third visit and this was the problem. I, of course did not want them to be cutting up my ceiling in a brand new house. They said they would accommodate me with any touch ups that may be needed. Wow, so because Ryan Homes made a mistake, I have to allow access for you to cut up my ceiling and you’re going to compensate me with touch ups. Crazy! The builder asked if June 25th was a good day. I said ok. They said they would confirm that date with the people upstairs and get back to me. I never heard anything back from them. Fast forward to today the 25th. I am at work and receive a text from the builder. I am outside your place, just waiting on the contractor. Excuse me? Did you ever confirm the date and time with me? No! This is terrible communication from the builder, not to mention the issue to be fixed was never anything I created, yet I have to be inconvenienced with poor quality, terrible communication and no compensation for my time over the last year. My only mistake was purchasing a Ryan Home. I understand that buying a new home may have some issues that need to be addressed but to come in and cut up my home for a problem I never created and to be jerked around with poor communication. Oh, and one more thing. If you have an issue, you have to work around their schedule, not yours. Apparently their time is more important Nathan yours and the only reason they have a job is because of home buyers like us. I hope when you read this review that you will consider if it’s really worth purchasing a Ryan Home.
• SE

  Shaun E

  Jun 16, 2026
  5.0
  Thank you Rodney B. for a wonderful home buying experience. The team at this site is amazing, knowledgeable, and attentive. From beginning to end they are willing to go the extra mile to provide an impeccable customer experience.
• FS

  Florence Stewart

  May 27, 2026
  5.0
  As a real estate professional, I found the experience of the highest caliber in recent memory. From contract, through construction to closing the team made the process seamless for my client.
• EA

  Emilia Addo

  Apr 16, 2026
  4.0
  Ryan Homes and associates, NVR team played a pivotal role during my house hunt period. My initial encounter was Mr. Rodney, an enthusiastic diligent professional who was able to convince me of the choices presented to me. He was truly amazing ! All team members at various specifications were exceptionally supportive, provided guidance throughout the entire processes. The team exemplariness will always be memorable for the rest of my life. I am profoundly overjoyed to own a property by Ryan Homes…Thanks to all!... EA (April 16,2026)
• PJ

  Priya Jones

  Dec 28, 2025
  5.0
  From First Hello to Final Signature~A Truly Seamless and Joyful Experience! From my very first conversation to the final walk-through and closing settlement date, my experience with Ryan Homes at Potomac Shores Elevator Condos was nothing short of extraordinary. Every single person I encountered– including the sales representative, loan officer, closing officer, walk-through team, site manager, and project managers~was kind, professional, and incredibly supportive. A heartfelt thank you to Rodney, Alex, Morgan, Chris, Carlos, Bob, and Justin~ each of you brought your own spark of excellence, warmth, and care to this journey. I wish I could remember every name, because every single person I interacted with made a lasting impression. Their friendliness, patience, and amazing personalities made this milestone feel joyful and stress-free. Buying a home can be overwhelming, but this team made it feel like a celebration. I felt cared for, respected, and genuinely excited every step of the way. If you’re thinking about buying here~do it. You’ll not only find a beautiful home, but a team that truly goes above and beyond. Thank you, Ryan Homes, for making this dream come true!

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