PMI Commonwealth - Charlottesville

Reviews

• BH

  Brady H

  1 day ago
  5.0
  Great team to work with. Would highly recommend.
• AH

  Alicia Hamilton

  3 days ago
  5.0
  Highly recommend! Very professional!!!! If you are in need of property management services in VA, I would strongly suggest you use PMI.
• EL

  Evan LeBras

  4 days ago
  5.0
  Michael and the team at PMI Commonwealth are top notch individuals, people willing to help out others when they need a hand. Kudos to this team.
• GG

  Garrett Ghent

  Sep 28, 2026
  1.0
  I would caution landlords entrusting Mike Johnson (PMI) with your property. If you use him, you will need VERY close oversight. I regrettably used PMI to manage my home while we were away for 2 years. Our contract specified a 9% management fee. After the first few months I realized that they were actually paying themselves 10% and I had to bring this to their attention. I thought it was an honest mistake and didn't think much of it. The bookkeeping 'mistakes' continued... When a tenant moved out, and they were no longer collecting rent, they continued to pay themselves the management fee from my pocket. Again, I caught this and they corrected it. When I finally terminated my relationship with PMI they required $8G to settle their account. After checking my records this did not add up so I disputed the balance. They finally admitted that it was only $2G I owed them to settle the account. They sloppily wrote a 2 year lease with a tenant. In hindsight, this document was full of errors, some specifying a 12 month duration and some a 24 month. These errors were not discovered until the tenant left unexpectedly and we had no recourse because of the inconsistencies in the contract. The most egregious mismanagement was that despite my repeated requests, and requests from the tenant, they failed to fix the air conditioner during the summer months. The tenant was fully justified to pick up and leave, considering PMIs negligence. The air conditioner went down in March. The tenant left in July. When I entered the property myself in September the air conditioner was still inoperable and PMI was trying to re-rent the property! I terminated my relationship with them, and now they are suing me for a $2G balance on the account. I lost tens of thousands of dollars due to their mismanagement and caught ~$7G in attempted overcharges. If this is your cup of tea, by all means use Mike Johnson and PMI.
• MM

  Madeleine Munce

  Sep 7, 2026
  1.0
  Their accounting process is a joke. The water bill is in their name, and they bill you a random amount whenever they feel like it. I reached out to them multiple times from February to August in an attempt to get a monthly bill from them, only to get hit with a lump sum. They agreed to let me pay it in installments over 3 months after some back and forth. They billed me in August at around $93 for the month of July, which I paid. Then they billed me for the month of July again, but it is $396 this time. I have not once been shown a bill or anything regarding the water usage to determine if this is even accurate. I have made repeated attempts once again to reach out to them about this issue, and have received no response. A complaint has been filed against Michael with DPOR, and I will be requesting the actual water bill through a certified letter this week. I am one person in a 1br apartment with no washing machine or dishwasher. The toilet doesn't run, the faucets don't leak. There is no feasible way I used $396 of water in one month. The person I actually feel bad for is the property owner. If I have this much trouble getting a consistent utility bill or any transparent regarding the billing, yikes. I cannot imagine what they must be dealing with! Won't be renewing my lease when my year is up due to the unbelievable level of incompetence at this company.