DM
dasha macmillan
3 days ago
I was a resident here for about 1.5 years. Staying in the property itself was fine the area is great and very walkable. Management however is terrible due to their lack of communication. If you have a maintenance issue, you better hope that it only a light fixture issue because it will not get fixed. This is a common thread you can read through out the reviews.
Rent increases are very steep — my renewal offer went up about 10% which was about $200 more per month in a single year.
This is the very first review I have ever written, but I feel future tenants should be aware of the issues I experienced here and that you may experience as well. Communication with the leasing team and property is terrible. They are extremely unresponsive and seem to actively avoid questions and concerns from residents.
Personality of the some of the concierge downstairs was also an issue. One of the night shift members made extremely discriminatory comments towards one of my guests and made them feel very uncomfortable. Upon trying to schedule a meeting with the leasing team (specifically Brian or Ayesha) about this issue they were either out of office or too busy and did not have time.
My boiling point for writing this review has come to the move out process where communication has lacked throughout the whole process. I am a military member prepping for a deployment and needed to move out sooner then my lease is ending. I notified the team 60 days in advance ( which is not needed due to federal law (50 U.S.C. § 3955), landlords are strictly prohibited from charging early termination fees or penalizing service members who invoke their SCRA rights). I recently received my move-out statement and was charged the remaining of my rent along with over $1000 in utility balances, cleaning fees, etc. I responded promptly and received no response. I tried reaching out to the leasing team, was told I would receive a call back. Crickets. No communication or follow-up from management whatsoever. This is extremely stressful and should not be a concern.
Before siginng a lease here, understand you will have 0 support from your leasing agents. Your rent will increase, no amenities will be added or updated and there are no community events as they will try to advertise. They will not communicate with you for any of your concerns.
However, the area is super nice, so try the apartment complexes Bartlett or Millennium which has more updated amenities and has cheaper rent.
AA
areej alarjani
Sep 4, 2026
I was lucky to find this place. The community is great, the place is nice, and everyone who works here is friendly and welcoming. They also put a lot of effort into organizing community activities, which makes the place feel even more enjoyable and welcoming.
BD
Bill “Space Mage” Dooley
Aug 13, 2026
Cool views
We have thoroughly enjoyed living at The Acadia. We originally moved in through a corporate housing arrangement and liked it so much that we worked to stay on as traditional residents — which should say plenty.
The apartment itself has been comfortable and well maintained, the amenities are excellent, and the location is hard to beat. What has stood out most, though, is the staff. The leasing office, concierge, and maintenance teams have all been professional, responsive, and genuinely helpful.
The building also has a good community feel, and day-to-day life here has been easy and enjoyable. We would absolutely recommend The Acadia to anyone looking for a well-run, comfortable apartment community in Pentagon City/Arlington.
I don't believe this property deserves even one star.
After living overseas for many years, my husband was assigned to Washington, DC. During previous transitions, we were always able to stay at the Millennium, but this time we were offered the Acadia as our temporary home until we find permanent housing.
While we were in transit, my husband received an email stating that the apartment was not ready due to some "minor cosmetic issues" that would be addressed upon our arrival. We arrived on Friday, June 26, and as of today, Tuesday, June 30, many of those issues remain unresolved.
The two-bedroom apartment was much smaller than we expected, but the biggest disappointment was that it simply wasn't ready for occupancy.
The apartment was dirty throughout. The bathrooms had soap scum on the shower fixtures and sinks, mold on the tile grout, stained walls, and sticky fingerprints on the doors. The bathroom walls have water stains, and even the light switch plates are dirty. The water pressure in the main bathroom sink is extremely low.
The kitchen was no better. If we run the dishwasher, black sludge backs up into the kitchen sink. The cabinets and refrigerator were covered with greasy fingerprints and oil residue. The coffee maker was filthy, as though it hadn't been cleaned after the previous guest. The apartment is also stocked with very cheap kitchen utensils, including plastic cooking utensils and a plastic cutting board, which is disappointing for what is supposed to be a furnished executive apartment.
The bedding appears to have been washed, but the comforters are misshapen and worn. When we tried to do laundry, we found mold inside the washing machine's rubber seal, and the dryer took nearly an entire day just to dry a few towels.
The apartment also shows obvious signs of poor maintenance. It looks like numerous picture frames had been removed, leaving holes and mounting brackets behind on the walls. The window screens had been removed entirely and were simply hidden beside the kitchen cabinets instead of being properly reinstalled.
After living in many countries around the world, including places with far fewer resources, I have never been welcomed into accommodations in this condition. This apartment was not clean, not properly maintained, and certainly not ready for new occupants. It is unacceptable to advertise an apartment as move-in ready when it has so many cleanliness and maintenance issues. I cannot recommend staying here, the issued are not been address.