Overlook Point

Reviews

• TW

  thaddaeus williams

  6 days ago
  5.0
  Awesome place great staff
• NM

  Noemy Montes

  Jul 27, 2026
  1.0
  My experience living in these apartments has been very disappointing. When I moved in, there was no running water in the bathroom sink. I was told it would be fixed that same Saturday, but it wasn’t repaired until Wednesday, and only after I went back to the office to complain. Later, I reported issues with the bathroom, washing machine, and dryer. Once again, I was told they were short-staffed in maintenance, and it took more than a month to fix everything. Most recently, I noticed that the air conditioning vent was full of dust and dirt. I took pictures and reported it to the office, but I was told it was not considered an emergency and that maintenance would come “sometime during the week.” This is the exact same response I received before, which ended up taking over a month. It’s very concerning that the health of residents is not treated as a priority when the air conditioning is circulating dust and dirt throughout the apartment. Mi experiencia en estos apartamentos ha sido muy decepcionante. El día que me entregaron el departamento no había agua en el lavamanos. Me aseguraron que lo repararían ese mismo sábado, pero no fue hasta el miércoles, y solo después de que regresé a reclamar en la oficina. Después reporté problemas con el baño, la lavadora y la secadora. Nuevamente, la respuesta fue que estaban cortos de personal de mantenimiento y las reparaciones tardaron más de un mes. Ahora descubrí que la rejilla del aire acondicionado está llena de polvo y suciedad. Al reportarlo, la respuesta volvió a ser la misma: que no es una emergencia y que lo atenderán “durante la semana”. Esa fue exactamente la misma promesa que me hicieron la vez anterior, y terminó convirtiéndose en más de un mes de espera. Es muy preocupante que la salud de los residentes no sea considerada una prioridad cuando el aire acondicionado está distribuyendo polvo y suciedad dentro del departamento.
• LT

  Lynn Tilley

  Jul 26, 2026
  5.0
  Nice, helpful people in the office. Im looking forward to moving into their community. 😀
• LK

  Ley Kommanivong

  Jul 16, 2026
  5.0
  Great customer service and hospitality
• AE

  Angela Enriquez-Jorgensen

  Jun 30, 2026
  5.0
  Ashley and the team at Overlook Apartments have been absolutely fantastic!! I haven’t lived in apartment in years, the team walked me through every process with honesty and great communication!!! Ashley is extremely professional and a joy to work with! I’m excited to start living at Overlook! Thank you team!