DD
Darrell Day
Sep 13, 2026
Frictionless viewing scheduler. I want to dislike the automated, contact-free showing process… but honestly the convenience and freedom to explore the home is hard to beat.
Good move-in incentives, straightforward rent schedule + cost structure. My sense is that these guys are probably one of the easier property management ops to work with in the valley.
JN
Julie Johnston- Nielson
Sep 8, 2026
I’m writing this review from the perspective of a tenant who is currently locked into a 12 month lease in a property managed by Wolfnest Property Management, (herein after referred to as “ WNPM”.)
My overall experience with WNPM has been unsatisfactory. I advise all prospective tenants to understand that once you sign a lease WNPM will not serve as an impartial third party liaison between tenant and landlord. Conversely, they will do whatever is in their power to act solely in and for the best interests of their client; the landlord. This power dynamic becomes grossly obvious when maintenance issues arise.
Recently the air conditioning and hot water heater in our rental unit were inoperable. We promptly and properly reported these maintenance issues via the on line tenant portal.
Although, WNPM responded to our maintenance requests within 24 hrs, by dispatching a technician to our residence. We were extremely disappointed to discover that the technician was not there to perform the necessary and reasonable repairs. Conversely, he was was sent merely to access and diagnose the maintenance issues and then report his findings to WNPM to begin the process of attaining the landlords authorization for the maintenance/ repairs to our air conditioner and hot water heater.
We waited a total of (5) five days without air conditioning or hot water until the repairs were finally authorized and completed.
In my opinion, the (5) day time lag was unacceptable and demonstrated a blatant disregard for our rights as tenants. WNPM and the landlord need to understand that they owe tenants the duty to maintain electrical systems, plumbing, heating and cold water systems. Maintenance to any of the aforementioned equipment and systems is non negotiable- it’s a matter of law ( Utah Fit Premises Act. ). Furthermore, compliance with the Utah Fit Premises laws and the accompanying ordinances includes completing maintenance in a reasonable time frame. In this instance, I feel WNPM failed us. We were without air conditioning and hot water for an excessive amount of time. It was inhumane to expect tenants to patiently stand by for five days without AC or running hot water, while the landlord mulled over whether or not to authorize the necessary repairs.
We are high caliber tenants. We pay our rent on time. We take pride in occupancy. We enjoy interacting with our neighbors and being involved with community events. Unfortunately, based upon the way WNPM handled our recent maintenance issues, we’ve definitively decided against renewing our lease when it expires in spring 2027.
JB
Jessi Basham
Sep 8, 2026
Be very careful and read through all the paperwork. This place is very good at finding a reason to take your application money. If it sounds too good to be true it probably is. They do everything online so when they take your money there's nobody to ask why. Just an email. Enjoy my 90 dollars. I can't imagine the scams if I would have passed your one sided screening.
This managment company get you with ALL the fees!! The property was listed in June. Wasn't ready for showings until middle of August. But they just would continue to tell me they were unsure of where the work orders were at and pushed the date. Getting the house ready was still at its bare minimum. Move In charges included are almost $1000 just in nonrefundable fees. And I don't even have pets to pay for. They also list your move in charges after you sign a lease agreement and pay $499 deposit. Then tell you "The lease has been signed and executed, the funds paid are no longer refundable. If you decide not to move forward, the property would be placed back on the market and you would remain responsible for rent until the property is re-rented".. OH and the "no deposit option" still costed $301 in fees through Obligo. There is a full rent security deposit, but also just as expensive Resident Service nonrefundable Fee on top of their first month rent. $$ Their handbook is ridiculous and basically plan to fine you for every little thing. You also have to pay for carpet cleaning and professional cleaning as a requirement when you move out. They will also require you to pay for lawn service, but they only mow. You are still in charge of weeding and this property is full of ivy and weeds along the entire property's fence line. They act like the property is immaculate and new, with the policy's they have, yet the home seems to be masking issues. I should have considered it more before signing but was eager to move closer to my daughters school. Wish us luck, as I bet they charge just as much for moving out in a year. The only great thing, was Abby did awesome at answering all my questions and quickly. However, I know its not her fault the company wants to charge so much.
JH
James Harris
Aug 21, 2026
Prospective renters: SCREENSHOT AND SAVE EVERY PAGE OF THE APPLICATION BEFORE YOU SUBMIT IT.
After going through Wolfnest's application and leasing process, I personally consider many of their practices extremely landlord-friendly and, in my opinion, predatory and heavily weighted against prospective tenants.
My biggest warning involves the $499 application deposit.
Wolfnest required me to pay a $499 application deposit. Their email explained that the money would be credited toward my security deposit if approved and would be fully refunded if my application was denied. What applicants need to understand, however, is the significance Wolfnest places on “conditional approval.”
In my case, Wolfnest conditionally approved me after my credit and background reports came back, while they still stated that employment and rental verifications needed to be completed. Under the application terms, once that conditional approval occurred, Wolfnest's position is that deciding not to proceed triggers a $499 cancellation fee, allowing them to retain the entire application deposit.
So understand this before applying: you can potentially lose the entire $499 before you have signed a lease or taken possession of the property.
That is exactly what happened to me.
More importantly, I did not simply change my mind about the house after being approved.
I intended to rent the property and continued working with Wolfnest after approval while multiple issues with the home were being addressed. There was a strong dog urine odor in the basement, damaged drywall, missing light fixtures, missing weather stripping, and personal belongings belonging to the owner remained in the house. I was also being asked to accommodate some of the owner's belongings in the home's already limited storage space.
I continued communicating with Wolfnest while these issues were being addressed and delayed signing the lease because I wanted the property brought into an acceptable condition before assuming the financial and legal obligations of the tenancy.
Ultimately, I did not sign the lease or take possession of the property.
Wolfnest's position is nevertheless that because I withdrew after “conditional approval,” I owe the $499 cancellation fee and they are retaining the entire application deposit.
That experience is why I personally consider Wolfnest's application and leasing process predatory and heavily weighted against the prospective tenant.
The terminology and process surrounding “conditional approval,” an “application deposit,” and a “cancellation fee” can have significant financial consequences that may not be obvious to someone who assumes that not signing a lease means they can simply walk away.
The lease itself was another concern for me. I found it extraordinarily landlord-friendly, with numerous fees and provisions giving management broad discretion. Prospective tenants should carefully read the lease, fee schedule, rules, addenda, inspection provisions, move-out requirements, and application terms before committing.
My advice to anyone considering a Wolfnest property:
1. Screenshot EVERY page of the application before submitting it.
2. Save every email and text.
3. Understand exactly what Wolfnest means by “conditional approval.”
4. Understand exactly when the $499 becomes subject to a cancellation fee.
5. Do not assume the $499 remains refundable simply because you haven't signed a lease.
6. Inspect the property carefully before committing and document every issue with photographs.
7. Read the lease and every fee before signing anything.
8. Get every promise regarding repairs, cleaning, property condition, fees, and access to the home in writing.
Most importantly, do your homework and read the reviews before applying.
The properties may be attractive, but don't let how much you like a house cause you to rush through the application process. Understand exactly what you're agreeing to before giving Wolfnest your money.
Based on my personal experience, I would not apply for another Wolfnest-managed property.
