Lotus Cityline

Reviews

• AM

  Ava McQueen

  Aug 13, 2026
  1.0
  I genuinely wanted to live at Cityline, but the application process became a month-long waste of my time. I paid the $345 application fee upfront and later had to prove that I had already paid it. I was then told I needed a cosigner. My cosigner submitted everything, but I was told they were still waiting on proof of income. After I confirmed it had been sent (a week prior) an employee named Brandi checked the email and almost immediately told me the cosigner didn’t qualify. I provided another cosigner, only to be told a week later that the original cosigner actually DID qualify… but that I didn’t need a cosigner anyway because my leasing agent had gotten the rental requirements changed specifically for me through contact with the regional manager. Then, despite all of this, I was still being told I owed the application fee (even though I had proof from an automated Kettler email). Finally, on my scheduled move-in date, I was told the unit I applied for couldn’t be rented to me because the AC didn’t work. They offered me a different unit instead. After weeks of conflicting information, repeated follow-ups, submitting documents, and dealing with unexpected fees (I’ll put those below) I decided not to move forward. The entire process was unnecessarily stressful and poorly organized. I would strongly recommend getting everything in writing and keeping records of every payment and document submitted. Also- sure! 10 week concession? Awesome. But you can forget about it with all of these mandatory fees below: Internet Services: $100/month Trash Services: $25/month Pest Control: $3/month Utility Billing Administrative Fee: $6/month Parking: $100-$150/month Electric, Gas, Water/Sewer, Trash Hauling: Usage-based anywhere from $150-250 monthly Cheers!
• HH

  Honestly

  Jun 12, 2026
  1.0
  I would really like to say I liked living here, but between management suddenly disappearing halfway through my lease, and the new management company not getting back to me whenever I ask questions, it has been unfortunately disappointing. The rent is far too high for the quality of the Apartments and management company. In the middle of my lease, I experienced the cops raiding my neighbors apartment at 1:30 in the morning, waking up all of the people on the floor. I share a wall with these neighbors, I heard and saw them getting taken to the ground and taken away by police. The police screaming that they would shoot. The sounds of the men hitting the floor. A gun was directly outside of our door pointing at our neighbors. We then heard police talking about how many GUNS and DRUGS were in the apartment. Finding out that this is what I was living next to was horrifying. a couple weeks later maintenance took all of their stuff out of the apartment, I said oh so they didn’t come back from police custody? Maintenance and management had absolutely no idea what I was talking about. Not exactly safe. They had no idea the police had raided the building. Not exactly comforting. The pool is unheated, and the big hot tub is always broken. Hand rails are constantly ripping out of the walls. The entire building smells like weed. And honestly, the lighting is just kind of bad, it’s always dark because of the large next-door buildings. Also, all their fees are not clearly stated in the lease, and you can end up with zero monthly fees, or $300 in monthly fees. You never know. Parking is not included and outrageously expensive, and with the block it is on you need to have locked parking. Really unfortunate, I really wanted to stay here, but it’s just not safe. That and all the homeless people wandering in and out of the pool area and closing themselves in the lockers, asking tenants for money essentially in their own backyard. I see people getting arrested on the block daily. Cops are always stationed at the beginning and end of every block because of how many homeless people around, and I’m pretty sure the block below is just halfway houses. There’s a 7-Eleven nearby, but even with it being 50 feet away you could never walk to it because it’s surrounded by such sketchy people. Unfortunate to say the least.
• PM

  Patrick M

  Apr 11, 2019
  2.0
  First off, the management personnel was fine and treated us kindly throughout our stay. This review is not about them. This review is for the living conditions of this place. It is the actual owners who should be ashamed. Our apartment was not thoroughly cleaned prior to moving, despite cleaning fees being charged at move out. Stained carpets, greasy stove, rice underneath the stove, hair left around the bathroom, and random stuff throughout. Some of the neighbors were terrible. I'm talking about parties lasting through the entire night. Above us, our neighbor next to us, parties out on the patio. Dog owners seldom picked up their dog's poop, and the grass of the patio area always had some left there. So many dogs live here that it causes yellow spots on the grasses from their urine. Beer cans often left around the patio area. I saw used condoms in the stairwells, twice. Dog feces, and urine (hoping it was dog urine) in the stairwells a few times. Dog feces dragged in by shoes. Once I saw the aftermath of a vagrant that blew his, um, diarrhea load in a alcove near the entrance to the parking garage structures. People would smoke cigarettes in their apartments. Marijuana smells in the hallways were a constant. Laundry facilities were often left with people's clothes. People would leave their clothes in washers or dryers for hours after completion! This place was simply disgusting and some of the people were just low class trash. Some were good. I would never recommend this place to any friends or family. Location was great, and parking worked great for us. The only two positives. If the owners would just put some money in renovations, grounds maintenance, security (never saw security despite the claims there are patrols), and become absolutely strict on their policies this place could be gold.
• KS

  kate sharkova

  Dec 4, 2018
  5.0
  Always polite, helpful, and quick to fix any issues that I ever had. Friendly community.