PMI Made Simple

Reviews

• AC

  Amelia Chen

  Aug 28, 2026
  1.0
  I’ve lived at the same property for a year and anytime we’ve tried to contact, it takes at least a week to respond. It started off on day one when we were given a number to message when we were ready to move in so she can give us the code. I got people to help me move because we planned on a certain time. When it came to time, we couldn’t get the door open because the person was not answering. So I was standing outside with all of my stuff for hours because she forgot to give us the code. She said a specific time she would send it and she didn’t. And then she basically replied with “oops sorry”. Our washer has been broken for two weeks and even the maintenance tech had been trying to get ahold of them to get approval for a new washer. This is beyond ridiculous. If they answered bad reviews as quick as they answered tenant issues I’m sure there would be a lot more happy people.
• JJ

  Jake

  Aug 24, 2026
  1.0
  Been trying to contact people with PMI for days. Today I couldn’t even leave voicemails at this number who it says is Dan and I sounds like he keeps hanging up my calls before I can actually leave a voicemail
• LD

  Logan Dodge

  Aug 22, 2026
  5.0
  Great and fast communication with management using the rentvine feature for tenet’s. They are genuine, and very fast at getting things fixed and keeping you in the loop!
• CM

  Christina Miller

  Jul 22, 2026
  1.0
  Highly recommend that prospective tenants never rent from this organization. Renting from them has been an absolute nightmare. We signed our lease in March, prior to the townhome being fully ready, with a move-in date of the end of May. We were repeatedly told from March-May that things would be completely ready prior to move-in, including blinds being installed. We asked numerous times prior to move-in if things would be fully ready, and we're repeatedly assured that everything would be good to go upon move-in. Well, to our pleasure, day of move-in, we walk into the unit and there's a literal hole cut out in the floor, dead bugs everywhere, a hole in a door, etc. This was supposed to be a brand new place, in brand new condition. Ashley "inspected" the unit the night before we were supposed to move in and didn't even have the decency to tell us what we were walking into. We ended up in another unit that we didn't want. Since moving in, it's really been nothing but issues. We literally had to threaten formal action to have trash removal services taken care of. How sad is that? It's now the end of July, and we still don't have the blinds we were promised before we even signed the lease. Property management doesn't even acknowledge our questions or inquiries into what's going on. It's complete radio silence. I highly recommend NO ONE rent from these people. Especially at the 1380 units in SLC. Maybe if you have aspirations of being a skeezy landlord that doesn't take care of their tenants you might be interested in this property "management" group, but if you're an actual renter, I recommend running.
• KS

  Kalen Sarabia

  May 26, 2026
  1.0
  Seriously the worst. No one ever answers and when they finally do, doesn't even sound like customer service speaks English properly or understands what my question is. The scheduling system is so frustrating and keeps cancelling on us an hour before the showing. Why would anyone want to work with a property management company that is hard to get ahold of? You’ll never get your questions answered or problems solved. They don’t even seem local