PMI Made Simple

Reviews

• SJ

  Shanelle Johnson

  Apr 30, 2026
  1.0
  I’ve had a very frustrating experience with PMI Property Management regarding a time-sensitive document request. I was required by DWS (Department of Workforce Services) to submit a shelter verification form for food and financial assistance. Over the course of several weeks, I emailed the form, requested a letter, and even brought the document in person to the office. Despite multiple follow-ups, the form was repeatedly delayed and never completed within the required timeframe. As a result, my benefits were closed after 30 days due to missing verification. I made a final request asking that the form be sent by end of day due to the deadline, but it still was not completed in time. I understand offices get busy, but this was a simple verification form with serious consequences. Clear communication and timely follow-through are critical, especially when tenants are relying on documentation for essential assistance. I hope this feedback encourages better responsiveness for others in similar situations
• VV

  vera

  Apr 22, 2026
  1.0
  They sucked, we came into the home and the first day the basement flooded it took them two months to fix the floors keep in mind they tried to blame us for it all (it literally happened the same night we got the keys and then they told us over the phone this has been an ongoing issue) the first week I used the upstairs shower the handles were coming off it eventually broke and water was spraying everywhere. We had mold everywhere. And an issue with the water heater and air conditioning system since day one. At the end they took the deposit and still charged us over 4,000 dollars when we moved out. Greedy and wrong is all I can say and they couldn’t even keep the house up to date before new tenants moved in but made sure to charge us for everything… please be mindful when renting from these people they are horrible! And please pmi don’t argue with me in these comments talking about if I can remember cause I can and yall were wrong the whole time, yall got your money so please sit quietly and reflect on your horrible business practices with your team not with me!
• SC

  Seth Childs

  Apr 11, 2026
  1.0
  Clear communication until they asked us when we wanted to move in, they ignored our communication about it and then I saw that they had sold the property in the same day that they were asking us questions. Not very transparent as to where we were in the application process and still charged both me and my wife separate application fees.
• WA

  Wilson Amaris

  Mar 29, 2026
  5.0
  Muy atentos para responder los mensajes pacientes y dan solución al solicitante
• SR

  Singing in the Rain

  Mar 12, 2026
  1.0
  Worst management company I have ever used. They do not communicate and when I try to communicate with them, they either forget or send me back an aggressive message. They overcharge and have random fees. They have a horrible system for helping with maintenance requests