AA
Alysha Armstrong
Feb 13, 2026
We enjoyed the townhome, which is spacious, has a nice 2 car garage, and is in a great location. We had a great view of the mountains from ours, but others have a view of a big empty lot that was formerly FatCats bowling. Ultimately, you are enclosed in a big parking lot here.
Now for the main problems. This place changed management 3 or 4 times in the 2 years we lived here. Each time the transition was awful and poorly communicated. The last time there was no payment portal set up initially and we had to run a check over to their office at the last minute. When the portal did get set up, the amount due was frequently wrong and updated with utilities after the due date, which was very inconvenient. They also charged us an extra $15/month for their renters insurance, despite us providing proof of having our own.
We had multiple problems with a neighbor and her off leash dog, and management was not very helpful. Residents frequently left dog poop all over the lawns and management was generally unable to resolve this, though they did try at times. There were also many abandoned bunnies on the property, which may or not be a problem for people. We thought they were cute but they do poop all over and ruin the grass.
Moving out was a challenging experience for us and is primarily the reason for a 2 star review and not a 3 or 4. We frequently did not get responses to our emails in trying to coordinate with management. We had to move out on a weekend, so left the keys on the counter and provided the code to the keypad on the front door via email. We eventually got a rude phone call from a manager a few weeks later telling us she never received the code, but apparently never checked her email, which she then found.
We were also told the manager would do a walk through and let us know of any issues with our unit and receiving our deposit back. We never heard anything, despite following up and providing our new forwarding address via email and voicemails. We eventually got ahold of the new person overseeing the property, and she did send us our deposit check. Though it was several months after we moved out at this point. However, they deducted several hundred dollars with no itemized receipt or notice. When I inquired about this, I was given some speculation about what it could be, but no invoice or official answer.
I provided the new manager a receipt for the deep cleaning we paid for when we moved out and was told she would follow up for me, since she did not do our move out processing initially. Well, it’s been several weeks now and I’ve heard nothing. So, long story short, don’t plan on getting your full security deposit back, even if you hire professional cleaners and keep everything well maintained, or getting an invoice for the deductions.
Also, I would be wary of any 5 star reviews on here because the management did a raffle thing for any residents that left a 5 star review. I guess this is something people do, but feels a bit disingenuous.
BW
Braxton Williams
May 28, 2025
Since our move-in in March, we have encountered some challenges with the management of the complex. Despite the unit being clean and somewhat prepared for our arrival, our unit was missing a can light, and a few blinds were broken. Our maintenance request was not addressed until about a week ago (Mid May), and the explanation we were given was that the complex did not have a maintenance worker from the time we moved in until mid May. We were also informed that we would receive our two additional keys on move-in day, or the day following. However, we have yet to receive these keys despite multiple calls to the office, which were unfortunately disregarded.
While the townhomes are modern and clean, and the complex is conveniently located within walking distance of the neighborhood amenities, these issues have significantly diminished our overall experience. The presence of wild rabbits on the property adds an unexpected element of entertainment to our daily lives though. I will update my review if and when management improves.