The Charles offers brand-new studio, one- and two-bedroom apartment homes in the new heart of Salt Lake City. Located between the Gateway and Downtown, The Charles combines the best that SLC has to offer. It’s where art meets history and culture meets convenience. Here, you’re just steps from shops, restaurants and historical sites, and minutes from the mountains. No matter your lifestyle, The Charles is the city’s best place to work, live, and connect.”
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.