Hill Country Premier Lodging is a multi-faceted company with three driving principles for the community of people we serve.
Provide the opportunity to create treasured memories for guests by offering quality vacation homes and ensuring the homes are maintained in a manner that exceeds guest expectations.
Allow our partner homeowners the peace of mind to trust that their vacation rental property is being properly monitored and managed to maximize value.
Create opportunities for our staff for professional development and personal growth. We recognize that it is the people that make up an organization, so we are mindful of the culture we foster in order to attract and retain an exceptional staff that are ambassadors for our company mission.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.