KS
kelsey samples
1 day ago
My fiancé and I lived here for a year and I would never recommend anyone living here. Since the first day we moved in, we had to install our own showerhead and shower knob because they Never put it on. There is also lots of bug issues like ants coming in through the windows and just bugs getting inside. The kitchen stove is so old and does not work properly. We used one of the stove tops when we first moved in and it caught fire. A lot of the plug outlets In the living room, do not work And we asked them to come fix it, and they only fixed one out of Four. Our back door to the balcony Is messed up if you don’t lock the door, it will open. We noticed when we moved in the mirror is coming off the wall in the bathroom and it looks like someone punched the light switches in the bathroom and they just painted Over the crack around it. Another issue We have is we feel like we have no privacy. They’re always wanting to come to your apartment at least once a week if not more and it’s very irritating. The ceiling in the bathroom started to leak and we asked them to come fix it and all they did was put a pan in there and spray paint over the brown spot in the ceiling where the water was dripping from. And there’s a little pipe that comes out of the ceiling over the bathtub. now the water drips from there and they say that it’s normal so now it’s just constant water dripping in your bathtub. Don’t recommend living here there’s so many other nicer apartments you can get for the same price.
KH
Kendall Hopkins
May 6, 2026
The apartments themselves are good and the maintenance was always quick. We’ve rented here twice now and both times didn’t receive our deposit back. The first time we were charged for them having to wipe out the microwave & a heavy carpet clean, & this time around we were charged $87 for a “heavy carpet clean”. We never had any pets, we have a toddler & had a newborn living in the apartment with us, but never allowed food in the kids rooms and we were hardly ever home due to lack of space. We never had any spills on the carpets. We used command strips only the first time we rented but since we didn’t get our deposit back the first time we used some nails & screws so that things weren’t falling off the wall. I’m confused as to why we even needed a heavy carpet clean but fighting with them is pointless because I find that they look for every excuse to keep money (even if it’s unfair). I would go into these apartments expecting for them to find every reason to keep your deposit. They just seem very money hungry, which doesn’t surprise me.
Had they not been so greedy, I’d give them 5 stars.
BM
Brianna Melgarejo
Apr 29, 2026
I’d give zero if I could. I lived at Southgateglen since 2023. Moved out when I got pregnant. My due date was the same day as my move out date. They were pressuring me to give them my keys earlier and when I asked them “how will I get in my house in the mean time? I’m not paying to live here while yall are trying to take my keys early just cause I’m pregnant”. I thought that was super inappropriate considering I was looking for a house to move into while I still had time to move before my lease was up. Now that I’ve left they are charging me $700. BE AWARE! the office staff sucks! Anything and I mean anything that could be wrong write it on the paper work they give you! I’m being charged for things that were messed up before I moved in. And they say the carpet last 5 years. Well I lived there for a little over 3 years with no pets! And I vacuumed regularly. They are charging me for new carpet as well. Insane.
I am beginning my third year at Southgate Glen, and the entire staff has been very nice and accommodating. Kristie and Ori in the office have always been professional and welcoming. Manny and Obed are outstanding at maintenance, and both have gone above and beyond to keep me comfortable here.
BJ
Becky Jones
Apr 16, 2026
I have lived here for seven years. This property is well maintained with beautiful landscaping in my area. Maintenance issues are handled quickly, with Manny and Obed taking care to do a great job. Kristie, Ori, and Mae are always professional and friendly. There are monthly activities that involve residents, which makes it fun to live here!