Cumberland Place Apartment Homes

Reviews

• MM

  Mac

  May 5, 2026
  1.0
  They will harass you once they decide they no longer want you there. Front office women are rude and borderline disrespectful. Hated calling this place home simply because of the management . Neighborhood is great overall management is a huge concern though .
• MM

  Mariah

  Apr 26, 2026
  2.0
  I love my apartment but the amenities are frequently unsable due to alot unsupervised children. On multiple occasions their have been children riding there bikes and scooters inside the gym and inside the pickleball courts; leaving trash and a mess behind them. Also we pay for a gated community but the exit on the main gait is always left open.
• TP

  Trina Poteet

  Mar 10, 2026
  5.0
  I stopped in for a tour and Austin was the best! He was personable while still remaining professional. He was a fount of knowledge and answered all my questions. The complex is beautiful and the amenities are amazing. I toured a three bedroom apartment and it was spacious and nicely appointed. I can certainly see my fiancé and I living there!
• ER

  Emerald Randolph

  Mar 5, 2026
  5.0
  Moving from Louisiana to Tyler was a big transition for me, but living at Cumberland Apartments has truly exceeded my expectations. The amenities are amazing, and the 2 bedroom, 2 bath layout is perfect for the price and space. The property is well maintained, and I genuinely feel safe and comfortable here, which means a lot. What really stands out is the staff. Everyone is so personable, attentive, and quick to help. Any questions or concerns are handled quickly, and the communication from management is phenomenal when it comes to anything involving the complex. And I have to brag a little 🤭 the movie theater and game room are such great amenities! They really make the community feel fun and welcoming. Overall, I’m really happy with my decision to call Cumberland Apartments home. If you’re looking for a place in Tyler, I definitely recommend checking them out! ⭐️
• CB

  Chase Browning

  Feb 20, 2026
  1.0
  Absolute rip offs, they charged me for a leak that was not my fault, it was the people above us that had a leak, and was charged for $1,281.11 for replacing the carpet when it was not damaged. I was told to return the key and when I did I asked if there was going to be any more charges, they said no and about 2 weeks later I get an email saying that there are charges, the charge was $1,811.11. The front desk person asked if I had a walk through, through the apartment, I said no, and he said that I was supposed to when I returned the key, but no one told me I was supposed to. The communication absolutely sucks. Definitely something you do not want to deal with while you are leaving. They really know how to make moving out stressful lol. Do not recommend living at the Cumberland Apartments Homes! Stayed in Apartment 306… place absolutely sucks! They will take advantage one anyone they can! So beware!