MH
Maycie Helena
Aug 11, 2026
Makenna was very helpful and informative
MW
Maggie Wheaton
Jul 30, 2026
I had the pleasure of living at The Volare At The Woodlands For the last year. It was the very first place that we looked at that. We thought we could make a home. It has everything you’re looking for two pools, a gym, beautiful equipment, waterfalls social events for all the tenants and everybody who lives in the community is so amazing. They made us feel like we were family even though we are from Canada. Coming from Canada it was hard to get approved for a place but Penny helped us out so much and was able to get us approved for this place. She is so informative, Communicative, Personable, And someone you can truly trust. She made our move-in experience and our move out experience so seamless that I was truly taken back by how non-stressful it was. Penny is the type of person that will walk you through the process in detail, Let you understand and ask questions, Also be the person that you can reach out to at any time at the office and she will be there for you. Even the little things in life that we didn’t know about she was there for us. Another thing that I loved about living there is we were on the second pool and it’s super private and nobody really used it so we kind of felt like it was our own personal pool even though it wasn’t. And every time I would put in a request to have somebody come check on the pool they would be there before I even woke up in the morning. Their maintenance team is amazing. They keep the ground so clean. They work so hard to make sure that everybody has a very peaceful enjoyable, clean community to live in. If it wasn’t for my husband having to travel over three hours a day for work, we would have never left. We miss it every day we miss the community. We miss the people we miss had office staff. We missed the event. We miss everything that the Volare at the Woodlands has to offer. If you’re thinking about a place to live in the Woodlands, I would suggest to go talk to Penny - She will steer you in the right direction and guide you through everything you need to know before you sign your lease.
I can't say enough wonderful things about AZ! My apartment flooded yesterday because of the hot water heater, and what could have been an incredibly stressful experience turned into something much more manageable because of him.
From the moment he arrived, AZ immediately put my mind at ease. He took the time to explain exactly what had happened, what to expect over the next few days, and answered all of my questions with patience and kindness. His professionalism, compassion, and reassuring attitude completely took away my anxiety.
AZ truly went above and beyond anything I could have expected. Every time I see him, he's constantly on the move, working hard and helping residents. I've never seen him sitting around—he's always doing something to make this community a better place.
Kudos to AZ! He is an incredible asset to your maintenance team and to this property. In my opinion, employees like him are hard to find and deserve to be recognized. He's "the bomb," and he absolutely deserves a BIG raise!
Thank you, AZ, for turning a very stressful situation into one that I knew was in good hands.
This complex has good reviews only because they tour you right before moving in, they ask you for a review, and then treat you like you don't exist once you move in.
Gates were broken majority of the time while living there, safety concerns were a huge issue. Constant reports of car tires being stolen and even robberies in the apartments just down below us.
Not to mention we had paid and done everything correctly to have our pet in our apartment. Months later the post on our door that they had done an inspection, said our pet was unauthorized and we needed to pay $350 PLUS a pet volation fee of $100. They are also SCAMMERS. Make sure to keep all your papers in check before they pull the rug on you.
We also asked for pest control and they only sprayed in our kitchen... Our roach infestation only got worse even when trying to ask for help. Any time you try to reach out whether it's walking in person to the office or getting past their AI and finally speaking to someone, you are treated like an inconvenience. It would take weeks for one maintenance request to be fulfilled.
Worst part was having mold build up in both rooms and being told by the office it was just mildew, maintenance will just clean it and paint over it. They do NOTHING to help you. Do not expect to be treated with care if you move here. You can find so much better and pay less anywhere else. FYI building 10 has a roach infestation.
AL
Alexis Lopez
Jul 6, 2026
I would strongly advise anyone considering living here to think twice. My experience with the management, particularly Penny, has been consistently disappointing. Every interaction I’ve had with her has been rude, condescending, and unprofessional. Instead of addressing concerns or trying to help residents, I was often left feeling dismissed and frustrated.
Communication has been inconsistent, and I have been given information that later turned out to be inaccurate, making it difficult to trust anything I was told. As a resident, I expected professionalism, respect, and a genuine willingness to help, but that has not been my experience.
An apartment can have great amenities and a nice location, but management plays a huge role in the overall living experience. Unfortunately, my interactions with Penny have been negative every single time. As long as she remains part of the management team, I cannot recommend this property to anyone. I will be encouraging friends, family, and anyone looking for an apartment to consider other options.
I sincerely hope management takes resident feedback seriously and makes changes because no one should have to deal with this level of unprofessionalism.