BB Living The Tribute

Reviews

• GC

  Gabrielle Cook

  1 day ago
  1.0
  Currently standing at the leasing office door at 9:49 am on Thursday, rung the doorbell 3x, knocked on the door & still no response. Though online & on their door states they open at 9 am - 5 pm M -F. For the 72 hrs no one has answered the phone.... Yiu can clearly hear a multitude of people inside the leasing office laughing & carrying on... Was ready to do a look n lease based off the self guided tour however, being unresponsive including their emergency line that's non existent according to current residents, this may not be the place for anyone. If prospective clients are treated this way I can only imagine what being a resident is like.
• PH

  Perry Huntley

  1 day ago
  5.0
  It’s rare that I’m this happy to write a review; my email is flooded with review requests and I get weary of it all. “Constant Contact” I’m afraid, isn’t helping! My one regret is that I didn’t get around to this in time for the principal characters to have this count towards their August competition. 😊 This review is for BB Living - The Tribute in The Colony, Texas 75056 - but it’s really about two ladies that make it such a special place to call home. Gracie Giles and Karen Balfour are my rock stars!🌟 On my first visit, I met Gracie. Her parents should be SO proud of the young lady they raised! She was so patient with me, and is the principal reason I’m in the home of my dreams today. I initially was looking at a single story floor plan, because I thought a 2 story would be too much house. It had some features I didn’t see in the two story floor plans . Turns out, I’m now in the exact same floor plan as the leasing office, and it’s perfect! The dining area became my office; I have three guest bedrooms with roomy closets - and the Master Bedroom has what I call “His and His” closets as I’m single (And available! 😎). One can never have too many closets! This home!! From the beautiful back patio where I vacuum the grass instead of mowing it, to the huge two car garage that’s bigger than I’ve ever had - I’m exceptionally happy with my decision. And with Smart Home that is very functional - I can open and close garage and monitor/control the upstairs and downstairs zones. It monitors the upstairs washer/dryer for water leaks and also the dishwasher. Onsite management and onsite maintenance are amazing. The maintenance team (Pedro and John) are always very proactive and very experienced. The few issues I had were all promptly resolved! Karen Balfour is the onsite manager, and what an asset she is to BB Living!! I’ve met many, many property managers in my time on earth, but she is hands down 💯 the best I’ve ever worked with. Who else would graciously email lease docs to Texas DPS when you’re about to be turned away because you don’t have proof of residency on your person?? That’s just her character, not some hidden agenda working to improve her standing in the company. Which is exactly what BB living needs to learn - this community is the model of what they need everywhere. 🏠🏆🎉 BB Living has a winner with their approach to Community! All maintenance, amenities and resort level facilities are top notch. This is NOT a “55+ community “, no offense to those. It’s the perfect answer to anyone that wants to live in a beautiful, safe, quiet (!!) and diverse neighborhood. The HOA fee isn’t extravagant, and so worth what it provides. Beautiful resort style pools (mine has a spa!); fantastic gym better than any apartment gym I’ve ever seen; tennis and pickleball courts (100 ft from my front door ladies! 😎😂) that are awesome!
• TT

  Tiffany

  Aug 11, 2026
  5.0
  Thanking Karen, Gracie and maintenance team for all of their hard work on a daily. Even when faced with challenging miserable, unhappy and just plain mean residents that feed off of bullying, they always keep a smile on their faces. I have come to the office on several occasions, and witnessed what they experience and see how they turn negatives into positives. My work orders are always completed on time and if there are delays, I am actively communicated with. Being in the property management industry myself, I know not many people can overcome this tough environment, especially when there is simply no pleasing some folks no matter what you try. It takes more energy to be negative than it does to show decency and patience. Thank you BB Tribute Staff for all you do, and keep up the great work!
• BP

  Brittany Pinkston

  Aug 10, 2026
  1.0
  My experience at BB Living was extremely disappointing, especially considering how much the community changed during the two years we lived there. When we originally moved in, the property was under a different management company. The property was sold twice during our time there, and unfortunately, once Cardinal took over, our experience went downhill significantly. The biggest issue was dealing with Karen, the property manager. In my personal experience, Karen was disrespectful, rude, dismissive, and extremely difficult to work with. There were also multiple situations where she did not seem knowledgeable about matters I would expect a property manager to understand. Instead of feeling like management was there to help resolve concerns, interactions often became unnecessarily frustrating because of the lack of communication, professionalism, and follow through. What makes this even more disappointing is that I have previously lived at a Cardinal managed property in Arizona, and my experience there was completely different. The management team was professional, knowledgeable, respectful, and understood how to work with residents. Because of that experience, I know the way this particular property is being managed is not what I previously experienced or expected from Cardinal. The community itself has a lot of potential, and we did not initially have this type of experience when we moved in. Unfortunately, poor management completely changed our opinion of the property. Residents deserve to have their concerns taken seriously and to be treated with basic professionalism and respect, especially considering what they pay to live in the community. After two years of living here and seeing the changes firsthand, I can confidently say the management under Karen was the most disappointing part of our experience. I would not recommend this property under its current management.
• RR

  Ryan Ruark

  Aug 1, 2026
  1.0
  They will sell your information to third parties without permission who will contact you to sell you crap, and constantly harass you to earn "points" for your rent, or to put your rent on expensive credit through - you guessed it - another third party your information will be given to. This would be a nice place if they were capable of honest business. They were unprepared for my move in despite providing them weeks of notice and had their people around doing punchlist items while my movers were onsite trying to unload. Don't worry, I'll remove the painters tape myself, along with the sales tags still on the blinds. Just don't accuse me of leaving my garbage can out again and threaten me with a fine when your people leave their crap lying around. If you call them out, they will play the victim and deflect.