Park At Woodmoor Apartments

Reviews

• JJ

  Jason

  Sep 18, 2026
  1.0
  The Tow at Woodmoor Apartments Hello Conroe and Community. Future renters and current residents. The management tows cars of residents and resident family members daily. They violate privacy by allowing a sub standard tow company to scan your license plates then tow your car. Why ? They do this to make profit from local Conroe families and have zero regard for actual renters. Management changed multiple times in recent years and each pass it gets worse and worse. If you live at 8787 seeing tow trucks is a daily example of some random owner making money from good texas renters that are all well deserved of a far better living experience. This review is brought to you by Conroe cares. People matter and out of touch owners need to go back to school. Conroe cares. We will stand for what's right. Always !
• CS

  Cameron Smith

  Aug 25, 2026
  1.0
  Front office is rude and their communication is horrible. My AC went out... in August... in Texas. I called the emergency maintenance line and the repairman said he could not come out until the next morning. Completely understandable. He said that my apartment would be his first stop and that once he came out, they would give me a call (since I would be at work). Flash forward to 4:00 pm the next day and no call. So I called the front office. No answer. So I leave a message. No call back. So I call again and finally the office manager answers. She is clearly bothered by my tone, which I feel is justified for someone who slept in a 91 degree apartment. Then she puts me on hold. Then she comes back and tells me that they are waiting on a part and cannot fix the AC. I told her that all this information should have been communicated to me and she said "sir, we had 8 apartments without AC" and then she proceeds to tell me that they just went by my apartment. It was nearly 5 pm and I was promised to be the first stop in the morning... I am not upset about the AC going out. It happens. I am upest about the lack of communication and empathy from the people who manage my home. Never once did she extend an apology. Customer service needs some serious, and I mean serious, work.
• SA

  SMA Agency

  Aug 7, 2026
  5.0
  The manager is amazing 🤩, she is very knowledgeable and her customer service was outstanding. The property itself is beautiful, nice area and a great school district for families with children.
• RR

  Renee Rolla

  Aug 7, 2026
  5.0
  LaDonna is amazing manager and the staff is awesome
• CB

  Chris B

  Jul 12, 2026
  1.0
  I have now been here for an entire month, so I am rewriting my review to share what my experience has been like. When I got the keys to the apartment the first thing I did was walk the apartment for damage. The main things to take note of would have been a closet door that doesn't close, how dirty the apartment was, a dead cockroach in the laundry area, and a live cockroach above the microwave. After seeing these two cockroaches I put a few sticky traps in the cabinets and by the end of the night I caught over a dozen. In the last month I have taken nearly 70 photos of roaches and over half a dozen videos. There are large gaps under every kitchen cabinet at the floor level, and gaps under the counter top on the peninsula. The gaps on the peninsula have roach feces covering them, and you can also see roach droppings on one of the receptacle covers. I have had roaches crawl out of the microwave on two separate occasions, so I can't really use it. I have seen cockroaches in every single room of the apartment, and shortly prior to writing this I watched one crawl out of the housing of the dishwasher. The gaps and pest issues are severe enough that I have even caught a lizard on one of the sticky traps placed under the fridge. And to be fair towards management, they did seal a small crack in one of the cabinets and have an exterminator spray a few times. But these treatments have completely failed to resolve the problem. When I spoke with management about terminating my lease due to this issue I was told that I would have to pay a $777.75 reletting charge and a $1,830 fee for terminating the lease without 60 days prior notice. Apparently I was supposed to know 2 months prior to moving in that there would be hundreds of cockroaches... not to mention, it's absurd that I would have to pay $2.6k to leave an apartment I shouldn't have been placed in. This is the worst place I have lived as an adult, and I lived in half a dozen states while in the military. If you come here for a tour you need to demand that you get to walk your specific unit. They didn't allow me to, which is why I'm in this situation. It's not enough to just walk a clean model unit. Don't walk into here expecting trust and make sure you treat this for what it is, a contractual obligation where one party is incentivized to deceive you.