The Village on Telluride

Reviews

• DC

  Davi Cesar

  4 days ago
  1.0
  Living here has been a nightmare, and I only moved in three weeks ago. Zero Security: The gate is left wide open 24/7, which has led to multiple car break-ins across the property. Out-of-Control Crowds & Trash: Because the gate is never closed, massive parties with 200+ non-residents take place almost every single night, trashing the common areas and blasting noise. Unresponsive Maintenance: My dryer was broken upon move-in. Despite submitting countless requests and calling the office repeatedly, staff just keeps pushing it off with "it'll be fixed next week." Three weeks later, it is still unusable. They claim they don’t have enough maintenance workers, but when asked if they’ll hire any more they laugh and say “I don’t know” The maintenance people also come into your apartment unannounced, so if you like strange men in your apartment without knocking, this is the place for you. They just come in and look at the issues and don’t actually fix them too Keep in mind, all good reviews are because they make you write good reviews in order to enter giveaways and get free stuff at the front office Management clearly does not care about resident safety, noise control, or maintaining basic amenities. Look elsewhere.
• MK

  Mwangi Kamau

  Aug 16, 2026
  1.0
  This place truly sucks. Do not sign here if you have an opportunity to sign somewhere else their liars especially the Office managers. Constantly inconveniencing people who have already lived here for years with random roommates with no notice meanwhile in their units while they stay here, they have no roommates and live by themselves. On top of that, they have a huge mold and cockroach problem
• VA

  Valeria A

  Aug 10, 2026
  3.0
  Extremely frustrating move-out experience. When I moved in, my bedroom was filthy and nowhere near move-in ready—dust and dirt everywhere, smoke residue, scratched floors, holes and terrible patch jobs throughout the apartment, and blinds with stains that appeared to be blood and smoke. I only noticed the disgusting blinds after I rearranged my bed. It seemed as if the bed was placed covering the blinds because they were too lazy to clean that spot. I had to sweep, mop, and clean before I could even comfortably move in. I have photos showing some of the condition when I moved in, but there was so much pre-existing damage that documenting every single issue was impossible. I even personally informed the staff member conducting our first quarterly inspection about the condition of the apartment. Now I’m being charged $182.50 for “Full Common Area Paint” when the walls already had holes, patches, and chipped paint when I moved in. I was also charged for a Command hook that was already attached to my bathroom door. I didn’t install it, use it, or remove it—and I didn’t even notice it was there until a few months into living there because it was behind the door. I was also charged for a screw in my bedroom despite never hanging anything on my walls. Also, I understand being charged for basic move-out cleaning, but I find it ridiculous to be charged for cleaning when I left my bedroom cleaner than it was when I moved in. I disputed these charges through the “required” Google Form, which they state is the only way to dispute charges and that they will not discuss disputes over the phone, text, or email. The process feels designed to inconvenience residents further and make it incredibly easy for disputes to be ignored. I submitted my photos and documentation and still have not received an actual response addressing my dispute, yet they continue telling me to pay the balance. If you live here, FILL your camera roll with pictures and videos of absolutely EVERYTHING when you move in. Every hole, scratch, stain, patch, and piece of damage. Because apparently you’ll need photographic evidence of every single thing that was already wrong with the apartment just to avoid being charged for it later. Update: After posting this review, I was contacted by the owner regarding my concerns. She apologized for the inconvenience and personally helped address my move-out charge dispute, which I appreciate. The process was definitely frustrating, especially with the lack of communication initially, but I’m glad my concerns were ultimately heard and resolved. I appreciate her taking the time to help me.
• HC

  Heather Cardoza

  Jul 30, 2026
  1.0
  I have never written a review but I think this is absolutely unacceptable. When we first moved into the villages it was nice and we were excepting to have a good last year in San Marcos. When we first moved into we noticed our barstools were all tore apart and we requested new ones which we never got. Then on the same first day our washer was broken and we could not use it. We called maintenance to our apartment about 7-8 times about our washer and it never got fixed. They would come in and mess around with it and say they fixed it but it never stopped making the sound. We also have our whole kitchen and laundry area flood and when we called maintenance to help they said it was not an emergency and they never came to our apartment and my roommate and I had to throw the water out of our apartment and spent a few hours on drying our kitchen. We also had an ant infestation that came out of nowhere that was so hard to get rid of. We just moved out a few weeks ago and we got our final charges and of course I was expecting to get charged for a few things such as making holes in the wall to mount my tv, but we got charged for the bar stools that we told them were ripped to begin with and other things that were already in bad shape when we got to the apartment. It felt like they did not look at our move in sheets and charged us for whatever they could. And if we want to make a dispute about these charges we are not allowed to email, call, or go in person to talk to them about it, we have to send in a google doc and wait for them to get back to us. I feel like that is just away to make us pay for charges and make it difficult for us to communicate with them. The lack of communication is frustrating and seems like they are taking advantage of the situations. I do not recommend moving here!!
• SS

  saylor stribling

  Jul 30, 2026
  1.0
  I actually enjoyed living here—until move-out. Before turning in my keys, I hired someone to deep clean the entire apartment and touch up anything that needed attention. There were little to no damages, and I have photos of every room after it was cleaned. The apartment was absolutely spotless and honestly looked better than it did when I moved in. Despite that, I was hit with a $615 damage charge for things that simply did not exist. They’re charging me for a stair replacement, even though there was absolutely nothing wrong with the stairs. We even had the carpets shampooed and cleaned before we left. They’re also charging for room cleaning, which is laughable considering every room was left immaculate. It feels like they’re trying to squeeze extra money out of former tenants rather than charging for legitimate damages. Unless you’re prepared to fight questionable move-out charges—even with photo evidence—I would not recommend living here.

Frequently Asked Questions About The Village on Telluride