KQ
Katherine Quintanilla
Apr 21, 2026
If I could leave this place zero stars, I would. Under absolutely no circumstances should anyone rent at these apartments. This was, without question, the worst rental experience we have ever had, largely due to terrible management and unacceptable living conditions.
Management, especially Nicole Olivares, was completely unprofessional and unresponsive. She would not speak to me directly, repeatedly avoided addressing concerns, and essentially hid from tenants rather than doing her job. Serious safety issues were brought to her attention multiple times, including maintenance leaving our apartment unlocked THREE separate times after entering our unit, and she never once properly acknowledged or apologized.
Maintenance regularly entered our apartment without notice, including one time while I was napping with my one-year-old, when they simply walked in. That is a major violation of privacy and tenant rights. On three separate occasions, maintenance left our apartment door unlocked after service. The first time I came home thinking we had been broken into and made my children stay downstairs while I checked the apartment. It was terrifying, especially after our vehicle had already been broken into. They apologized, then did it again. And again. It took me absolutely losing my temper before anyone took it seriously.
The maintenance work itself was incompetent. Repairs to our tub were poorly done, uneven, dangerous, slippery, and eventually started coming apart.
The property itself was poorly managed across the board. The pool was filthy, often closed, and when open was surrounded by loud, disruptive people at all hours, sometimes until 3 AM, with management doing nothing. There was a persistent trash problem, roach infestation issues, and the grounds were not properly maintained.
They tow residents’ cars even when vehicles are properly registered — it happened to us.
We were never given a mailbox key when we moved in, yet were later absurdly charged over issues related to keys. After moving out, signing all paperwork, returning our key, and paying our balance, we were blindsided a month later by collection calls over carpet cleaning, a “missing” key, and water charges. No courtesy call. No email. No notice. They sent us straight to collections.
After bombarding residents with emails over the smallest things while we lived there, it is unbelievable they couldn’t be bothered to communicate about alleged move-out charges before damaging our credit.
Our current 4-bedroom house costs less than this place and is infinitely better.
Save yourself the stress, money, and headaches. Between the incompetent management, roach infestation, trash issues, privacy violations, unsafe maintenance practices, towing problems, failure to provide a mailbox key, and sending former tenants straight to collections without notice, this place should be avoided at all costs.
DO NOT EVEN CONSIDER LIVING HERE.