The Vance At Huebner Oaks

Reviews

• CR

  Chris Rodriguez

  Jul 4, 2026
  1.0
  I would highly recommend anyone thinking about moving here to not! I have not lived here but I am helping to move my buddy in. As we are putting stuff away smoke comes out the vents and fills the room, fire alarms go off and the maintenance guy shows up without tools has to leave and come back.This is unacceptable. My buddy complained about a leak a day ago and the maintenance guy says he can’t find it, it should be good. Water is still pooling up in the floor. Guy says he’ll double check on Monday. Then he asks my buddy “where do you think it’s leaking from”. That’s his job to find it. The tenant shouldn’t have to worry about any of that. Hands down maintenance of this place sucks. My buddy applied for a first floor and they tried to stick him on the 4th floor. I was old highly recommend anyone thinking about moving here to not. It’s understandable to have issues but there needs to be more solutions than questions. And the tenant needs to be better taken care of.
• MK

  mykelia klagenberg

  Jun 23, 2026
  4.0
  i lived at the vance for 18 months and i would say it was a 90% positive experience! the management is lovely and very helpful and the maintenance team is very very responsive same day most times. the only downside i would say pests. the entire complex has pests which is hard to avoid i understand. however they have pest control with the lease and they are also very responsive and educational. if you’re clean and stay on top of pest management then you will have no issues with them. the community is also lovely and close
• AB

  Ashton Bosse

  Jun 8, 2026
  1.0
  Do not move here the management sucks the buildings are infested in roaches, they charge you for if pipes break they are a horrible complex scamming you out of money no covered parking and move out fees are ridiculous.I am writing to file a formal complaint against The Vance at Huebner Oaks apartment complex located at 11539 Huebner Road, San Antonio, Texas 78230. I experienced significant issues with unit assignment, habitability, maintenance, move-out procedures, and improper billing practices during and after my tenancy. Upon signing my lease, management repeatedly failed to provide a definite unit assignment. I was required to sign three separate lease agreements before finally being placed in Building 3, Apartment 3341. On the day I paid my prorated rent and security deposit, the Assistant Manager, T-, required me to pay the following month’s rent in full before I could move in. I explained that I was unable to pay two months’ rent upfront in addition to moving expenses, a practice I had never encountered. Habitability Issues Immediately upon moving in, with several witnesses present, we observed roaches on the door. After bringing my belongings inside, it became clear the unit had a severe roach infestation. Roaches were flying, dropping from the ceiling, and emerging from the refrigerator, light fixtures, bathroom, windows, stove, cabinets, and other appliances. I promptly documented the conditions with photographs and emailed management requesting an immediate transfer to another unit. Management acknowledged that the previous tenant had moved out without a walk-through inspection. While in the unit, I incurred significant out-of-pocket expenses for bug spray, professional laundry services, and a new couch (as roaches infested the cushions). In total, these costs, along with repacking and moving, amounted to approximately $1,400. I received no compensation for being placed in this uninhabitable unit. I was later shown Unit 2109, which was dirty with visible filth and a dead roach in the bathtub. I personally cleaned the apartment to a high standard before moving in. Maintenance and Living Conditions I resided in the apartment only three days per week and maintained it with great care, taking pride in keeping a clean living space. During my tenancy, I submitted multiple work orders for serious plumbing issues, including: - Pipes bursting within the walls near the bathroom tub and ceiling area. - Pipes bursting in the bedroom underneath the window. - Ceiling leaks that flooded my kitchen. - Two separate incidents of the upstairs neighbor’s dishwasher leaking into my unit. The first leak was reported as an emergency, but the issue was not resolved. I reported it again after the second occurrence. These problems caused ongoing disruption and potential damage. Move-Out and Improper Charges At the end of my lease, I requested a formal walk-through inspection. Assistant Manager T- denied the request citing lack of staff. I therefore conducted and video-recorded my own walk-through, clearly documenting the clean condition of the unit. I also provided a receipt from a professional cleaning service. Management later reviewed the video and admitted the apartment was clean. Despite this, I am being charged $397.90 for cleaning fees, carpet replacement,(which the carpet had only ordinary wear and tear)and drywall repairs. Specifically, they continue to seek $197.90 for carpet and additional drywall fees that their pipes caused . I firmly deny any responsibility for these charges, as there was no damage caused by me. I left the unit in better condition than when I received it. These appear to be costs associated with the complex’s routine maintenance or updates after my tenancy ended. They also are making me replace the carpet even though there is no damage just ordinary wear and tear over the years. The apartment complex is responsible for replacing, no the tenant when there is no damage. Homeless people outside the gates also and make their way inside the complex.
• AA

  Alyson Amestoy

  Jun 4, 2026
  3.0
  Great location, great staff, great pest control problem.
• MM

  Myth

  May 27, 2026
  5.0
  This complex traumatizes me every so often with the buildings fire alarm but the facilities are nice