The Residences at Landon Ridge

Reviews

• NR

  Nelda Ramos

  Sep 30, 2026
  5.0
  Nicole is amazing and made the moving process smooth! I've never had any problems here. I love these apartments cause theyre nice and the neighbors are friendly.
• GP

  Giovanni Piersanti

  Sep 18, 2026
  1.0
  I strongly recommend that anyone considering The Residences at Landon Ridge read this before signing a lease. After approximately two years of living here, what has been most concerning is not simply that maintenance problems happen—it is the repeated lack of urgency, communication, follow-through, and accountability when serious problems are reported. Only a few weeks after I originally moved into the property, I experienced a major plumbing issue involving the toilet that caused an overflow and damaged my personal belongings. The apartment became unlivable for several weeks. I was new to the city and had to find and pay for alternative living arrangements while I could not stay in my own apartment. Despite being unable to live there because of the maintenance issue, I was still expected to continue paying my full rent. Management also told me that I would be reimbursed for the personal belongings that were damaged. That reimbursement never happened. Unfortunately, my current experience shows that very little has changed. Around April, I noticed a water spot developing on my ceiling. The area eventually began sagging, and the issue was formally reported in June. Since then, maintenance has come to the apartment multiple times, yet the problem still has not been resolved. During the first visit, I was told there was nothing wrong and no leak. On another visit, maintenance stuck a pencil into the ceiling to check for moisture. Eventually, they cut a hole in the ceiling and told me they would return the following week to complete the repair. They did not return. Since then, I have repeatedly followed up. I have been given different explanations about what might be causing the problem, including the AC, an exterior air intake, and eventually the roof. I have also been told that there is “new maintenance,” that the original work order was lost, and maintenance has even returned simply to look at the same unresolved hole again—only to tell me once again, “We’ll be back next week.” At this point, “we’ll be back next week” has become a repeating response rather than an actual resolution. It has now been approximately two months since the hole was cut into my ceiling. The ceiling remains open, there continue to be signs of moisture/water intrusion, and there is concerning discoloration around the affected area that raises legitimate concerns about possible mold or additional water damage. This is not a cosmetic issue. A recurring water intrusion problem that has remained unresolved for months should be treated seriously. What makes this situation even more unacceptable is the lack of communication. Calls and emails routinely go unanswered. Promised follow-ups do not happen. Work orders apparently get lost. Different maintenance personnel provide different explanations. When attempting to speak with management directly, the property manager frequently seems to be unavailable. Residents should not have to repeatedly call, email, submit requests, and chase management for months just to get a serious maintenance issue properly diagnosed and repaired. This has become a pattern: report a problem, wait, follow up, receive another explanation, be told someone will return, and then start the process all over again when nobody does. For the amount residents are expected to pay in rent, it is reasonable to expect a safe and properly maintained apartment, timely repairs, accurate communication, and management that takes responsibility when something goes wrong. After approximately two years here—and after experiencing both a plumbing incident that left me unable to live in my apartment for weeks and now an unresolved ceiling/water issue that has dragged on for months—I am extremely disappointed with how these situations have been handled. I am posting this review because prospective residents deserve to know what my experience has been, and I sincerely hope management finally takes these concerns seriously and resolves the problem instead of continuing to tell me they will “be back next week.”
• LG

  Lorraine garcia

  Sep 9, 2026
  5.0
  I love these apartments they always know how to treat their residents 😍🥰 Thank u for an unforgettable Grocery Shopping BINGO!!
• SV

  Susan Vasquez

  Aug 27, 2026
  1.0
  I've only been here a solid month and I'm not a fan. The staff is great that has never been an issue. The people who live here are. Dog poop all over, the stairs/hallways in the building are so unappealing to the eye because people leave them w/ trash. The same press on nails from when i moved in are still sitting on the stairs ... People don't respect common areas. Twice that I've taken my child to the pool has he been poked with a sharp wire like object while he was swimming. I'm sure because people leave trash once they leave. People smoke in the pool area as well where there are kids, which I find annoying. The unit itself is nice but the people ... Yeah.
• CP

  Chestnut Parktwo

  Aug 25, 2026
  5.0
  I’ve had a really great experience living at The Residences at Landon Ridge Apartments. From the beginning, the community has felt welcoming, comfortable, and like a place you can truly call home. The property is beautiful and well maintained, and I really appreciate the peaceful atmosphere and the care that goes into keeping the community looking nice. The staff has also been friendly, professional, and helpful whenever I’ve needed assistance. Good customer service makes such a difference when choosing a place to live, and it’s always appreciated when you feel like your questions or concerns are actually being heard and addressed. Another thing I enjoy is the overall environment of the community. It’s nice to come home to a place that feels clean, comfortable, and inviting. My experience here has been very positive, and I’m happy with my decision to make The Residences at Landon Ridge my home. I would definitely recommend this community to anyone looking for a beautiful, comfortable, and welcoming place to live!