The Abbey at Sonterra

Reviews

• ME

  Michael Enriquez

  Jul 3, 2026
  5.0
  I'm an apartment locator and have worked with 100s of properties. I have seen a lot in the 20 years that I have been doing this. I LOVE the Abbey at Sonterra for a variety of reasons. Now I do NOT live there but the feedback I get from clients is always exemplary. When I look at a property, I assess it based on: 1. location 2. value 3. management 4. caliber And I balance this against comparable properties in similar areas. The Abbey at Sonterra, to me, is exceptional. Great management, location and value. I've seen many pay more and get much less than what is offered here. Plus, Alex (manager) and his staff and advocates for their community. And that is not common.
• CR

  Caitlyn Rodriguez

  Jul 2, 2026
  1.0
  While these apartments look nice, the staffing team does not care about you. A broken AC unit in the SUMMER and absolutely no empathy to the apartment being 80 degrees inside for a whole week! The staffing makes a good apartment complex and this is the main reason I would not recommend it. Terrible communication style.
• SN

  S ND

  Jun 24, 2026
  5.0
  The Abbey at Sonterra is a wonderful place to live! The property is beautiful, residents are friendly and look out for each other and the on site-property management Team go above and beyond! Today Lauren came over to help me with an issue...I called and 2 minutes later she's at my door. Problem solved and we had a good laugh. They are genuinely good humans and I feel very lucky to live here.
• PC

  Patricia Clendennan

  Jun 18, 2026
  3.0
  Don't expect handicap parking if you need it. I have a family member with a disability renting there and there is only 1 handicap spot on the 2nd floor of the parking garage. Before signing the lease he was shown a diagram of the parking garage with 3 handicap spots on the 2nd floor but discovered that 2 of those spots are now "premier parking" which you have to pay a monthly fee
• MT

  Mario Treviño

  Jun 7, 2026
  1.0
  We are paying gated-community prices for what is, in every way that matters, an open community. The front gate has been broken for 2 to 3 weeks. Not fixed, not in progress, just broken. Anyone can come and go as they please, day or night, with zero accountability. The entire premium we pay is supposedly for security and exclusivity, and right now we have neither. We are subsidizing a gate that does nothing while strangers wander in and out freely. And it does not stop at the gate. The AC and WiFi go down constantly. These are not luxuries, they are the baseline of what anyone expects when they sign a lease, and we cannot rely on either one working from day to day. When you are charging a premium, the bare minimum should function without us having to chase anyone down to fix it. But the most alarming part is the staff. Before leaving for a trip, we realized we had left the stove on low. We called the front desk immediately, fully prepared to turn around and drive 30 minutes back to handle it ourselves. They told us not to worry, that they had gone up and turned it off. We took them at their word. We came home to find the stove still on, low the entire time we were gone. That is not a small mistake. That is a fire risk they created by lying about something they never did. If we cannot trust the front desk with a basic safety request, what exactly are we paying them for? So here is what the premium actually buys: a gate that does not close, utilities that do not hold, and a staff that will tell you a problem is handled when it is not. Gated pricing, open access, broken basics, and a front desk that cannot be trusted with safety. This is not what we signed up for, and at these prices it is unacceptable.